We continue to hear from victims of harassment in the RCMP. They tell us that the current complaints system is broken; and that there is little accountability for breaches of policy. The stories we hear are powerful reminders of a broken system. This is Deanna's story, it is one of many: "In January 2004, while on duty, I suffered a hearing loss as a result of several shotgun blasts. My operational career ended abruptly once it was determined that my hearing loss was so significant that I could no longer perform my operational duties. When I was deemed no longer 'useful' was when the harassment began by my detachment commander."