KNOWLEDGE ECONOMY

What Execs Don't Know About Listening

Our research, conducted in Canada and the United States with select Fortune 500 companies and government agencies, indicates that of more than 150 mid- to senior-level staff surveyed and interviewed, less than 11 per cent of employees agree that they learn from company executives. Why is that?

Seven Rules of Thumb for Leading in a Knowledge Economy

Today's smart workers get paid for thinking -- and there is no "off" switch in our brains. You'll probably never get fired from a smart company for keeping irregular hours if you consistently over-achieve on your objectives, but you might very well lose your job if you're always at work from 9 to 5 and produce very little.