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How well do you listen? In a world increasingly dominated by text and email we are losing our ability to hear the subtlety in spoken word. Have you ever sent a message that was misinterpreted because it lacked proper inflection of voice?
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Good language learners notice what is happening in a language. They notice the sounds, the structure and the vocabulary of the language. They notice as they listen and read. They notice when they use the language. How can we train ourselves in the ability to notice in order to become good language learners?
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When you need information or want to build a relationship with a client, colleague, team member, manager or stakeholder, it is really all about the questions you ask, how much you let the other person talk and how you listen.
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Kids become deaf to their parents because we talk too much and mean little of what we say.
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When most of us are asked what makes one a great communicator we usually emphasize speaking or writing ability. When in fact, the art of communicating rest with improving our passive listening. Active and passive listening are as different as listening and hearing.
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Sometimes it really is good to have an argument. It can be an emotional one that clears the air, or an intellectual one that presents a conclusion supported by reasons. Either way, I'm a fan. If history tells us anything, it's that a lot of us are fans. What irks me is the notion that arguments have to have winners.
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How you perceive your children, how they interact with you and how you learn to be your best in the world in the very place where it is most difficult -- amongst the people you love -- all of that wil...
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"You're lucky your kids listen to you." As she said this to me, I had to think about what my appropriate reaction should be. It could go a couple of ways. First of all, I'm not entirely convinced that my children listen to me when I'm regaling them with stories of my work day.
Real work has to get done, and what are the costs if you don't spend time listening and communicating with your team? Well, the answer is that the costs are surprisingly high: rising levels of employee burnout, for starters. Burnout, our DMS indexing finds, is reflected in high engagement scores, which are accompanied by low value and low trust scores.
In today's world of fast paced communication, it is helpful to go back to basics and try to remember how our elders communicated back in the day. Communication is the critical factor in any good relationship and communicating effectively with the elderly can smooth many a rocky and frustrating relationship.
She'd never told me, but Tom not only drinks too much, he also berates Mary when she needs support, avoids her when she needs love, and stifles her when she needs to express herself. Over time she learned to cower and hide, until her voice became as faint and tentative as the yip of a puppy locked too long in the cellar.
Our research, conducted in Canada and the United States with select Fortune 500 companies and government agencies, indicates that of more than 150 mid- to senior-level staff surveyed and interviewed, less than 11 per cent of employees agree that they learn from company executives. Why is that?
Until I started working at The Mustard Seed, an organization working with individuals experiencing homelessness and poverty, I asked and was asked "how are you?" a lot. The reply I got was almost always the same: "I'm good, thanks, and you?" But one girl changed my mind, and taught me to listen. As important as I've realized this practice is in everyday relationships, it is even more important when working with vulnerable populations.