Loyalty

The People in Your Inner Circle Can Make Your Life Richer

Nancy A. Shenker | Posted 11.16.2014 | Canada Business
Nancy A. Shenker

As we craft our business plans for next year, we focus on our profit objectives, marketing efforts, and ideas for innovation. Here's another category to ponder: Who are those people in my business life who truly "have my back"?

Can a Loyalty Concierge Help Brands?

Tod Maffin | Posted 12.15.2012 | Canada Business
Tod Maffin

A shopper will saunter over to the kitchen appliances section, whip out their smartphone, scan the UPC symbol on a food processor, and walk out. What just happened? Their phone just looked up that processor and told the shopper where they can get it within a three-minute walk. Welcome to the terrifying new world of retail and declining brand loyalty.

Watching the Watchdog: Will Microsoft Produce the Next Walter Cronkite?

Tim Knight | Posted 09.19.2012 | Canada
Tim Knight

Once upon a time when the world was young and had hope, and global warming, the one per cent and social media hadn't yet been invented, there truly was a golden age for TV news in North America. Could Microsoft bring that golden age back since its split from MSNBC?

Tim Knight's Watching the Watchdog: Journalists Are Killing Journalism

Tim Knight | Posted 07.17.2012 | Canada
Tim Knight

Today, graduates of journalism school see the profession as just that: a job. A paycheque. A security. They do what they're told to do. They're not journalists; they're employees. They don't buck the corporate system. They're part of it. Newsrooms are turning into mere offices.