Mystery Shopping

'Unreal' Scam Preys On Unemployed

CBC | Posted 01.27.2013 | Canada

A woman says she received a fake job offer and promises of a great payday after submitting her resumé on a job search website – a scam the Canadian...

Eleven Tips for Wooing Customers

Cathrine Ann | Posted 10.02.2012 | Canada Business
Cathrine Ann

The customer experience becomes more important now than ever in a down economy. Especially when shoppers are now open to the idea of visiting your competition, unless you provided them with a shopping experience previously, that they don't want to trade. The more loyal your customers are, the better positioned you are to survive a downturn.