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Persistence and patience are key.
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Canada's largest telco wants tougher new copyright laws written into NAFTA.
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Up to 90 per cent of Canadian Internet traffic flows through the U.S.
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Telecom costs for Bell Canada customers are increasing in 2017. Unfortunately for Bell customers, the $5 monthly increase on home Internet comes hot on the heels of an unprecedented move from independent Internet service provider TekSavvy, who made waves with promises to increase speeds and cut prices by nearly the same amount.
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Not taxing Netflix is unfair, Heritage Canada note argues.
Dial-up Internet speeds at broadband prices...
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The federal Liberal government is shutting out advocacy groups arguing in favour of greater competition in Canadian internet services while repeatedly meeting with telecom giant Bell, a consumer advoc...
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Are consumers being hoodwinked by the big wireless providers?
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Bell doesn't want to sell access to its fibre network to smaller ISPs.
A major part of the Trans-Pacific Partnership deal finalized Oct. 5 involves harmonizing copyright laws in the 12 Pacific Rim countries.
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The Canadian co-founder of mobile app maker airG Inc. has pledged to donate $1 million to the fight against Bill C-51, the recently passed anti-terror law that critics say creates a new “secret police...
Rogers has gobbled up troubled small carrier Mobilicity and the federal government is declaring it a victory for consumers. Almost two years ago, Ottawa launched a glitzy $9-million ad campaign to l...
TORONTO - Canadians locked into three-year wireless contracts will find themselves with extra freedom this week as new CRTC regulations kick in for mobile phone carriers. The changes allow customers t...
With the government's controversial proposed anti-terror law set to be passed into law within weeks, some of Bill C-51's most outspoken critics are supporting a "pro-privacy action plan...
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It looks like the digital world is lining up against the Harper government’s Bill C-51. A group of prominent executives from many of Canada’s tech companies has signed a letter addressed to Prime Mini...
you may not live in the U.S., but many of your favourite websites do. In the end, rules that impact those sites will eventually impact you. And as countries around the world continue to contemplate net neutrality rules, it will be important to show the leadership of Canada's CRTC, the United States' FCC, and others to urge policy-makers around the globe to follow suit.
Customers of Internet provider Shaw Communications are once again accusing the company of effectively reducing internet speeds while raising prices. But this time, they’re armed with Shaw's new pricin...
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The internet is in an uproar over reports that Shaw Communications will be ringing in the New Year with higher prices and slower internet speeds, but the western Canadian telecom giant says it’s all a...
Even as Paul, a TekSavvy internet subscriber, faced the possibility of a U.S. film company suing him for illegally downloading a movie, he felt certain that he would emerge unscathed. "I wasn&ap...
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Telecom companies would be granted immunity for handing over information on their customers without a warrant under a law meant to target cyberbullying, civil liberties groups say. OpenMedia is leadin...
When the Harper government tables its latest budget Tuesday afternoon, it will include continued funding for a massive, opulent new headquarters for Canada’s electronic spy agency, CSEC. The $1.2-bill...
Bell is pursuing an outdated business model that reduces customer choice, forces subscribers to pay for content they don't want, and banks millions in taxpayer-funded subsidies. It seems that Bell's priority is getting as much money out of Canadians as possible, without any consideration of what citizens actually want.
CISPA -- which on the surface is meant to allow for voluntary information sharing between private companies and the government in the event of a cyber attack -- is a surveillance bill that is dangerously lacking in transparency and oversight. This would turn websites into government spies.
A recent announcement by wireless carrier Telus that it’s raising fees for texting to the U.S. will be just the beginning of price hikes if Canada’s large wireless companies are allowed to swallow up...
Matt Buie, a financial planner and father living in Burnaby, B.C., was recently stunned by a $22,000 roaming charge on his cell phone account incurred by his 11-year-old while on vacation. After Buie spoke out in the media and talked to other cell phone users he quickly realized that he was not alone in feeling price-gouged, and is now taking action.
A common straw man that Big Telecom uses to justify high prices is that Canada is just bigger than other countries, which we are led to believe somehow necessitates more costly services. The truth is, it's the lack of fair access to independent providers that is the primary driver of high prices.
This week, Industry Minister Christian Paradis finally began to respond to the recommendations in our report that would help facilitate new independents entering the telecom market, currently dominated by the Big Three. But instead of listening to the stories we helpfully pulled together for them, Big Telecom lobbyists have responded by essentially plugging their ears and callously refusing to take ownership over these experiences.
While we still have a ways to go before the Internet service market offers Canadians the level of choice and affordability we deserve and what we need to at least become globally competitive, the coming together of the pro-Internet community to create real, tangible change is nothing to sneeze at.
The government is on the defensive. Since OpenMedia.ca released our community-powered report on Canada's cell phone market, Canadians have been sending it to their MPs, calling for their support. But the Conservatives are trying to work their positive spin, supporting Big Telecom and saying that everything is just fine. We've decided to address their claims point by point, so that it's clear that bold action is necessary to improve Canada's cell phone market. If the Conservatives are serious about ending price-gouging, and ensuring that Canadians have real choice, fairer contracts, and reliable service, they must do more to facilitate new independent service providers.
A study released today by non-profit organization OpenMedia.ca shows a majority of Canadian respondents report being forced into accepting poor -- often disrespectful -- service. The group identifies the lack of choice in the cell phone market as the cause, pointing out that nearly 94 per cent of the market is controlled by three large players: Bell, Telus, and Rogers.
Rick Mercer took to the airwaves last week to declare a Telus executive’s assertion that consumers don’t want a cap on their monthly cellphone bill “the stupidest thing ever said.” Now consumer advoca...
A CRTC hearing took place last week, where a draft code of conduct to protect cell phone users was broken down, debated, and negotiated. Up for discussion were contract length, automatic renewals, notifications of overages, caps on fees, device unlocking, and much much more. Now if you think a week of telecom hearings would be dull, you'd be dead wrong. There's a lot at stake as Canada falls behind the rest of the industrialized world in many things digital. After years of being lobbied by big telecom and all but shutting citizens out, policymakers are just starting to take note of the problems Canadians are facing.