Openmedia

CP

Instead of Listening, Big Telecom Hung Up on Us

This week, Industry Minister Christian Paradis finally began to respond to the recommendations in our report that would help facilitate new independents entering the telecom market, currently dominated by the Big Three. But instead of listening to the stories we helpfully pulled together for them, Big Telecom lobbyists have responded by essentially plugging their ears and callously refusing to take ownership over these experiences.
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How Tories Let Cell Phone Providers Gouge Away

The government is on the defensive. Since OpenMedia.ca released our community-powered report on Canada's cell phone market, Canadians have been sending it to their MPs, calling for their support. But the Conservatives are trying to work their positive spin, supporting Big Telecom and saying that everything is just fine. We've decided to address their claims point by point, so that it's clear that bold action is necessary to improve Canada's cell phone market. If the Conservatives are serious about ending price-gouging, and ensuring that Canadians have real choice, fairer contracts, and reliable service, they must do more to facilitate new independent service providers.
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Proof That Canadians Are Frustrated With Their Cell Phones

A study released today by non-profit organization OpenMedia.ca shows a majority of Canadian respondents report being forced into accepting poor -- often disrespectful -- service. The group identifies the lack of choice in the cell phone market as the cause, pointing out that nearly 94 per cent of the market is controlled by three large players: Bell, Telus, and Rogers.
AP

How Will the CRTC Protect Cell Phone Users?

A CRTC hearing took place last week, where a draft code of conduct to protect cell phone users was broken down, debated, and negotiated. Up for discussion were contract length, automatic renewals, notifications of overages, caps on fees, device unlocking, and much much more. Now if you think a week of telecom hearings would be dull, you'd be dead wrong. There's a lot at stake as Canada falls behind the rest of the industrialized world in many things digital. After years of being lobbied by big telecom and all but shutting citizens out, policymakers are just starting to take note of the problems Canadians are facing.