How the CRTC Is Keeping Canada's Telecom Giants in Check

Josh Tabish | Posted 02.05.2015 | Canada Politics
Josh Tabish

you may not live in the U.S., but many of your favourite websites do. In the end, rules that impact those sites will eventually impact you. And as countries around the world continue to contemplate net neutrality rules, it will be important to show the leadership of Canada's CRTC, the United States' FCC, and others to urge policy-makers around the globe to follow suit.

Internet In Uproar Over Shaw Cutting Download Speeds, Raising Prices

The Huffington Post Canada | Daniel Tencer | Posted 01.08.2015 | Canada Business

Customers of Internet provider Shaw Communications are once again accusing the company of effectively reducing internet speeds while raising prices. ...

Is Shaw Really Cutting Internet Speeds In Half While Raising Prices?

The Huffington Post Canada | Daniel Tencer | Posted 12.16.2014 | Canada Business

The internet is in an uproar over reports that Shaw Communications will be ringing in the New Year with higher prices and slower internet speeds, but ...

Proposed Digital Privacy Act Opens A Risky Door

CBC | Posted 06.29.2014 | Canada Business

Even as Paul, a TekSavvy internet subscriber, faced the possibility of a U.S. film company suing him for illegally downloading a movie, he felt certa...

Telecoms To Get Immunity For Spying On Customers

The Huffington Post Canada | Daniel Tencer | Posted 03.05.2014 | Canada Business

Telecom companies would be granted immunity for handing over information on their customers without a warrant under a law meant to target cyberbullyin...

LOOK: Ottawa's Outrageous New $1.2-Billion 'Spy Palace'

The Huffington Post Canada | Daniel Tencer | Posted 02.11.2014 | Canada Business

When the Harper government tables its latest budget Tuesday afternoon, it will include continued funding for a massive, opulent new headquarters for C...

Is Bell Taking Over Astral to Get Millions in Public Subsidies?

Catherine Hart | Posted 07.07.2013 | Canada Business
Catherine Hart

Bell is pursuing an outdated business model that reduces customer choice, forces subscribers to pay for content they don't want, and banks millions in taxpayer-funded subsidies. It seems that Bell's priority is getting as much money out of Canadians as possible, without any consideration of what citizens actually want.

The Bill Turning Websites in to Government Spies

Catherine Hart | Posted 06.30.2013 | Canada Politics
Catherine Hart

CISPA -- which on the surface is meant to allow for voluntary information sharing between private companies and the government in the event of a cyber attack -- is a surveillance bill that is dangerously lacking in transparency and oversight. This would turn websites into government spies.

Texting Fee Hike Just The Beginning: Consumer Group

The Huffington Post Canada | Daniel Tencer | Posted 04.25.2013 | Canada Business

A recent announcement by wireless carrier Telus that it’s raising fees for texting to the U.S. will be just the beginning of price hikes if Canada...

This Dad Was Charged a $22,000 Roaming Fee and Is Fighting Back

Lindsey Pinto | Posted 06.24.2013 | Canada Business
Lindsey Pinto

Matt Buie, a financial planner and father living in Burnaby, B.C., was recently stunned by a $22,000 roaming charge on his cell phone account incurred by his 11-year-old while on vacation. After Buie spoke out in the media and talked to other cell phone users he quickly realized that he was not alone in feeling price-gouged, and is now taking action.

Why Your High Cell Phone Bills Have Nothing To Do With The Size of Canada

Catherine Hart | Posted 06.19.2013 | Canada Business
Catherine Hart

A common straw man that Big Telecom uses to justify high prices is that Canada is just bigger than other countries, which we are led to believe somehow necessitates more costly services. The truth is, it's the lack of fair access to independent providers that is the primary driver of high prices.

Instead of Listening, Big Telecom Hung Up on Us

Catherine Hart | Posted 06.17.2013 | Canada Business
Catherine Hart

This week, Industry Minister Christian Paradis finally began to respond to the recommendations in our report that would help facilitate new independents entering the telecom market, currently dominated by the Big Three. But instead of listening to the stories we helpfully pulled together for them, Big Telecom lobbyists have responded by essentially plugging their ears and callously refusing to take ownership over these experiences.

Canadians Are Fixing Their Internet One Step at a Time

Lindsey Pinto | Posted 06.18.2013 | Canada Business
Lindsey Pinto

While we still have a ways to go before the Internet service market offers Canadians the level of choice and affordability we deserve and what we need to at least become globally competitive, the coming together of the pro-Internet community to create real, tangible change is nothing to sneeze at.

How Tories Let Cell Phone Providers Gouge Away

Catherine Hart | Posted 06.10.2013 | Canada Business
Catherine Hart

The government is on the defensive. Since released our community-powered report on Canada's cell phone market, Canadians have been sending it to their MPs, calling for their support. But the Conservatives are trying to work their positive spin, supporting Big Telecom and saying that everything is just fine. We've decided to address their claims point by point, so that it's clear that bold action is necessary to improve Canada's cell phone market. If the Conservatives are serious about ending price-gouging, and ensuring that Canadians have real choice, fairer contracts, and reliable service, they must do more to facilitate new independent service providers.

Proof That Canadians Are Frustrated With Their Cell Phones

Lindsey Pinto | Posted 05.08.2013 | Canada Business
Lindsey Pinto

A study released today by non-profit organization shows a majority of Canadian respondents report being forced into accepting poor -- often disrespectful -- service. The group identifies the lack of choice in the cell phone market as the cause, pointing out that nearly 94 per cent of the market is controlled by three large players: Bell, Telus, and Rogers.

‘Consumers Want 3-Year Contracts’: Things Big Telecom Says

The Huffington Post Canada | Posted 03.05.2013 | Canada Business

Rick Mercer took to the airwaves last week to declare a Telus executive’s assertion that consumers don’t want a cap on their monthly cellphone bil...

How Will the CRTC Protect Cell Phone Users?

Lindsey Pinto | Posted 04.24.2013 | Canada Business
Lindsey Pinto

A CRTC hearing took place last week, where a draft code of conduct to protect cell phone users was broken down, debated, and negotiated. Up for discussion were contract length, automatic renewals, notifications of overages, caps on fees, device unlocking, and much much more. Now if you think a week of telecom hearings would be dull, you'd be dead wrong. There's a lot at stake as Canada falls behind the rest of the industrialized world in many things digital. After years of being lobbied by big telecom and all but shutting citizens out, policymakers are just starting to take note of the problems Canadians are facing.

Daniel Tencer

Is This Proof Canada Is About To Sell Out On Copyright Law? | Daniel Tencer | Posted 12.13.2012 | Canada Business

A prominent consumers’ advocate says he’s worried Canada will sell out its new copyright law in favour of tough new restrictions on consumers as p...

Hey CRTC, These Are The Wireless Industry Reforms We're Looking For

The Huffington Post Canada | Daniel Tencer | Posted 10.25.2012 | Canada Business

After years of griping from consumers, the Canadian Radio-television Telecommunications Commission (CRTC) announced last week that it would be seeking...

The People Putting Internet Freedom at Risk

Steve E. Anderson | Posted 12.10.2012 | Canada Business
Steve E. Anderson

As the International Telecommunication Union's negotiations move closer, more worrying developments are coming to light. At Openmedia we recently posted about some of the main concerns raised by the secretive negotiations, which threaten to change the Internet as we know it. A recent report highlights concerns that the proposals are particularly harmful to the developing world because accessing Internet content will become more expensive. Some content providers might choose to simply stop servicing regions with customers that have limited buying power. It's the role users play in Internet governance, not governments and big telecom conglomerates, that should be expanded.

Don't Let the UN Change the Internet You Know

Steve E. Anderson | Posted 11.18.2012 | Canada
Steve E. Anderson

We are deeply troubled by the United Nations' International Telecommunications Union (ITU) proposals that seek to apply outdated telecommunication policy to the Internet. Any ITU process pertaining to Internet governance should be decentralized, transparent, accountable, and open to participation by Internet users and all stakeholders, with equal footing.

Bell Astral Merger Will Cost Consumers: Group

The Huffington Post Canada | Daniel Tencer | Posted 07.15.2012 | Canada Business

Bell Canada’s takeover of entertainment company Astral Media could mean higher prices for cable and wireless and fewer options for consumers, says a...

Dragged Before a Judge Just for Clicking on the Wrong Link?

Reilly Yeo | Posted 09.11.2012 | Canada Politics
Reilly Yeo

Imagine a world where you could receive a fine, and possibly be dragged before a judge, just for clicking on the wrong link, or where big media companies could demand your private online information. Here in Canada, our government looked at giving this kind of control to big media, yet the public opposition led them to decide against it.

Daniel Tencer

Asia Trade Deal Would ‘Criminalize Some Everyday Uses Of The Internet’ | Daniel Tencer | Posted 08.30.2012 | Canada Business

Canadians would see Internet freedoms curtailed under the Trans-Pacific Partnership (TPP) currently being negotiated among a dozen Pacific Rim countri...

Why The U.S. Could Soon Be Reading Canadians’ Emails Without A Warrant

The Huffington Post Canada | Daniel Tencer | Posted 04.19.2012 | Canada Business

Canadians’ online surfing habits could be an open book for both the U.S. and Canadian governments if several pieces of legislation in both countries...