Patients

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How Important Is Patient Satisfaction In Health Care?

One of the benchmarks that Ontario Minister of Health Eric Hoskins would like to study is patient satisfaction. There are various metrics that he's proposed, including ability to access family physicians within 48 hours, and of course how satisfied patients are with their care. This is all part of wanting health care to be more "patient centred." One would think that if you have a better health-care outcome, you're going to have more satisfied patients. Somewhat surprisingly, however, real world data around this very topic shows that the opposite, is in fact, true.
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The Prescription For Primary Care Isn't More Bureaucracy

Alleging the need to improve certain primary care metrics, Hoskins' paper rolls out a basis for a "discussion" and "engagement process" that is based on the Price Report. However, what's clear is that not only is Hoskins acting in a duplicitous manner, he hasn't actually looked at what patients want.
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This Kind of Care Could Reduce Wait Times in Canadian Hospitals

The continuum of patient-centred care could include a consistency of health care professionals familiar with a patient's case and who are buttressed by the flow of relevant patient history and investigations. Patient centredness by the professional care-giver would target care, communication and common ground or a shared understanding between those receiving the care and those providing it.
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Let's Stop Denying That Doctors Can Be Sexual Predators

Tuesday's sentencing of anaesthesiologist George Doodnaught -- to a decade in jail for sexually assaulting 21 women under his care during surgery -- should have been good news. But I read this comment from the presiding judge: "There are no reported Canadian cases in which an anaesthesiologist sexually assaulted sedated patients in an operating room during surgery." This has happened before, and in my home town.