Marco Maccarini via Getty Images
The other day, I was walking through Toronto's historic Distillery District. This District is a must-see spot for both locals and visitors to Toronto as it features a wide variety of artistic and cult...
Thomas Barwick via Getty Images
We spend much of our lives confronting problems and challenges. It seems with every passing day or news cycle there are new pressing issues that demand our attention and thought. And yet, how often is...
suraark via Getty Images
How well do you listen? In a world increasingly dominated by text and email we are losing our ability to hear the subtlety in spoken word. Have you ever sent a message that was misinterpreted because it lacked proper inflection of voice?
mrPliskin via Getty Images
Have you identified the values and assumptions that drive you personally and professionally? What drives your business beyond shareholder expectations? What drives your day-to-day personal life beyond working to pay bills? Are you clear on what matters?
BsWei via Getty Images
It turns out that nobody knows what's what when it comes to the media anymore. Who do you trust for your news and media? Now, picture that media outlet. Which way does their news slant? Left? Right? H...
Many things go into building a successful company -- awesome people, vision, and strong systems, to name a few. But the biggest and best companies get to where they are because their leaders make time to prioritize one thing: thinking. I mean taking time to ponder issues, develop strategies, and plan for the future.
Gemini-Create via Getty Images
Feds working on national housing strategy.
In my research on Canadian and American emergency management agencies, I've found significant differences between official disaster strategies and how disaster responses actually unfold. For example, 'lessons learned' and theories of emergency management consistently call for formal coordination of all the organizations involved in disaster response.
fazon1 via Getty Images
There is a vast gulf growing between younger generations, who want genuine purpose in their work, and older generations (their bosses), who are more likely to define purpose as profitability. This sen...
Portra Images via Getty Images
Unlike products, services require a user's participation throughout the journey. From on-boarding to invoicing, direct and consistent contact between the service provider and the service user means that there is enormous opportunity (and risk) to your brand at every touchpoint and even the spaces between them.
Tetra Images via Getty Images
You've already taken the time to plan and execute the activity and it's over, so why bother? Whether it's a major project or event, a product launch or an announcement, a digital media campaign or an issues management plan, a post-mortem is important to demonstrate success as well as learning.
Peter Dazeley via Getty Images
The smartphone has become a remote control for the world. We won't even vacation without one. But mobile is not just about a device, it is a context where we have the entire power of the Internet available to us at all times. It's smartphones, tablets, wearables, drones and connected devices.
Anatoliy Babiy via Getty Images
Todd Rundgren's song, "The Verb, To Love," speaks to authenticity -- the antithesis of the packaging of a candidate for public consumption during an election. Both Trudeau and Harper were authentic to who they are in the campaign, while Mulcair showed up as a packaged pretense of what he wanted people to think of him, not who he truly is.
Michaa Krakowiak via Getty Images
The story of your business is a starting point that should never be underestimated. It needs to be an engaging tale to get your message across -- one that gets people talking and sharing. People have...
Wavebreakmedia Ltd via Getty Images
Building and managing a world-class supply chain is difficult regardless the economic climate. Transporting goods quickly and efficiently is a complex task that requires coordinating and managing a number of variables within a fast-paced and volatile environment.
Alright. You are back at work, sitting at your desk looking at your computer screen. Many entrepreneurs go through this once school is back in session, and just like the kids that are back to a routine, it's time for you get back to one as well. Take a deep breath, loosen the tension in your shoulders and breathe!
As many of us know, middle managers are disappearing because Baby Boomers are retiring, but also because companies have fewer entry-level workers to promote to middle management roles. These teams can turn to PR agencies, many of whom are well-positioned to bridge these critical skills gaps.
Hocus Focus Studio via Getty Images
What would happen if the world's 3.5 billion women set out to fix the biggest problems facing their communities? The G(irls)20 Summit is bringing together young women from around the globe to answer that question. The goal: Use bold ideas to improve the fortunes of their home regions and, hopefully, the world.
Jetta Productions via Getty Images
There are several reasons to test your pricing. They may include: never tested a price increase before; conversion rate is extremely high (suggesting that you're under-valuing your product or service); as well as sales are low (low sales of a product or service can also be caused by the market seeing your offering as inferior because of its low price).
Doing the hard work to create a clear, concise and compelling definition of who the company is -- what business it is really in -- is a tiny investment to inoculate a company from this potentially fatal disease. Steve Jobs was such a remarkable leader because he was constantly fearful of the threat of founder's dilemma, even as he was basking in the glow of Apple's amazing success.
Despite its successes, Digital Canada 150 ultimately suffers from some notable omissions. For a strategy document, it is curiously lacking in actual strategy. The government updates Canadians on what it has done and provides some insight into what it plans to do, but there are few new strategies articulated.
Mark Twain was famously quoted as saying "I didn't have time to write a short letter, so I wrote a long one instead." The subtext of his quote is that time is the enemy of clear, concise and compelling communication. The same is true of strategy development.
ROSLAN RAHMAN via Getty Images
Your company is about to launch a new product or service. It's been in the works for months, maybe years. You are convinced it will be a huge success. It even has the potential to position you as an e...
There are two things that Blockbuster, Borders and Kodak have in common. The first thing they have in common is they all went bankrupt because digital technologies made their businesses obsolete. The second thing Blockbuster, Borders and Kodak have in common is that they all could be thriving today.
The Fight For Control Over Our Lives Apple and Google will pull ahead of the pack in terms of its software controlling every aspect of our lives. First it was computers. Then iTunes. Then iPhone and A...
Cloud-based services, also known as SaaS apps (software as a service), make more sense for everyone involved. SaaS apps are easier for customers to access, use and pay for, with the low subscription fee essentially amortizing what used to be a more onerous capital cost. They provide the developer with a consistent, predictable cash flow, and a far easier/cheaper development and upgrade process.
Bloomberg via Getty Images
One of the advantages of making a bold and compelling public statement about who you are as an organization is that you are now accountable for what you declare about yourself. In other words, you have to walk the walk because, if you don't, you will compromise your reputation.
Dove's "Real Beauty" campaign drove product sales and created for the brand a dominant positioning within the women's beauty segment. Then Dove decided to extend its brand equity into the men's global market. And the men's campaigns actually erode the power and credibility the "Real Beauty" campaign has built so carefully and successfully around itself over many years.
When there is confusion about something, such as an organization's direction or strategic plan, there are many different interpretations of what it is. When there are many different interpretations, it usually means people aren't aligned with where the company is going and how it needs to get there.
Board governance is becoming more and more stringent with each passing year and each new securities scandal (hello Sarbanes-Oxley!). The potential liability of individual board members increases the pressure on them to ensure there is accountability to shareholders and regulators.
Is there any doubt about who Rob Ford is? There shouldn't be. From the moment he first ran for office, Rob Ford has been about "Stop the gravy train," even if he didn't articulate it that way in the beginning. What does Justin Trudeau stand for? There is no clear picture of who Justin is other than a good-looking guy who seems bright, has lots of charisma and speaks in generalities. Often politicians will say they don't want to reveal themselves until election time because they just make themselves a target for the other parties. But there is a difference between defining yourself -- who you are and what you stand for -- and revealing your specific policies.
Future scenarios should be thought of as being in perpetual draft form; they should be rewritten constantly and thought about critically -- always in the condition of workshopping. Questions about how things like new technologies ought to exist are matters of vital social consequence. They are political decisions; questions that we should all be engaging.