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The other day, I was walking through Toronto's historic Distillery District. This District is a must-see spot for both locals and visitors to Toronto as it features a wide variety of artistic and cult...
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We spend much of our lives confronting problems and challenges. It seems with every passing day or news cycle there are new pressing issues that demand our attention and thought. And yet, how often is...
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How well do you listen? In a world increasingly dominated by text and email we are losing our ability to hear the subtlety in spoken word. Have you ever sent a message that was misinterpreted because it lacked proper inflection of voice?
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Have you identified the values and assumptions that drive you personally and professionally? What drives your business beyond shareholder expectations? What drives your day-to-day personal life beyond working to pay bills? Are you clear on what matters?
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It turns out that nobody knows what's what when it comes to the media anymore. Who do you trust for your news and media? Now, picture that media outlet. Which way does their news slant? Left? Right? H...
Many things go into building a successful company -- awesome people, vision, and strong systems, to name a few. But the biggest and best companies get to where they are because their leaders make time to prioritize one thing: thinking. I mean taking time to ponder issues, develop strategies, and plan for the future.
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Feds working on national housing strategy.
In my research on Canadian and American emergency management agencies, I've found significant differences between official disaster strategies and how disaster responses actually unfold. For example, 'lessons learned' and theories of emergency management consistently call for formal coordination of all the organizations involved in disaster response.
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There is a vast gulf growing between younger generations, who want genuine purpose in their work, and older generations (their bosses), who are more likely to define purpose as profitability. This sen...
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Unlike products, services require a user's participation throughout the journey. From on-boarding to invoicing, direct and consistent contact between the service provider and the service user means that there is enormous opportunity (and risk) to your brand at every touchpoint and even the spaces between them.
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You've already taken the time to plan and execute the activity and it's over, so why bother? Whether it's a major project or event, a product launch or an announcement, a digital media campaign or an issues management plan, a post-mortem is important to demonstrate success as well as learning.
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The smartphone has become a remote control for the world. We won't even vacation without one. But mobile is not just about a device, it is a context where we have the entire power of the Internet available to us at all times. It's smartphones, tablets, wearables, drones and connected devices.
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Todd Rundgren's song, "The Verb, To Love," speaks to authenticity -- the antithesis of the packaging of a candidate for public consumption during an election. Both Trudeau and Harper were authentic to who they are in the campaign, while Mulcair showed up as a packaged pretense of what he wanted people to think of him, not who he truly is.
The story of your business is a starting point that should never be underestimated. It needs to be an engaging tale to get your message across -- one that gets people talking and sharing. People have...