My daughter Charlotte's unique way of thinking about life has made me realize that not everyone sees things the way you expect them to, and that has opened me up to a much richer perspective in my management responsibilities. As a local general manager with public relations agency Hill+Knowlton Strategies, I have some employees who, like Charlotte, don't always follow the rules. I love working with these people, but it isn't always intuitive.
One of the rarest and most useful assets for a "leader" is the ability to think "outside the box," as they say. My father revered "outside the box" thinking, and as someone who stayed in the army after the First World War, one of his preferred rants was that "high rank in the military tends to turn brain into bone."