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Canadians and Americans agree on one thing: Airlines suck.
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United is also vowing to reduce, but not eliminate, overbooking.
Company executives said it's too soon to know if the incident is hurting ticket sales.
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The change comes after a passenger was dragged off his fully-booked flight.
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CHICAGO — The passenger dragged from a United Express flight suffered a "significant'' concussion and broken nose, and he lost two front teeth, one of his lawyers said Thursday. Dr. David Dao has been...
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Most airlines expect a certain number of no-shows on each flight and routinely overbook flights to maximize capacity. This practice has been taking place since I started in the industry and for monetary reasons I doubt that it is ever going to change.
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Legislation is expected this spring.
The passenger was reportedly a doctor.