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The CRTC Is Starting to Listen to Canadians

Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.
Fotografias de Rodolfo Velasco via Getty Images

Big Telecom is Using Your Own Money To Keep You Trapped

Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.
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We Did It: Understanding Canada's New Cell Phone Rules

As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.

CRTC Chair Crossed Harper Government Too Many Times

Konrad von Finckenstein has a pretty good resume for someone who's looking to prove their independent thinking, which is a good trait if you're an entrepreneur, but not so much for a government-appointed bureaucrat. The fear now is that the prime minister will move to install a CRTC chair who is more subservient.