Business Lessons From The Classroom

I've been surprised to discover how the world of work and learning has so much in common. Organizational structure, measuring success, deadlines and the difference between hearing and learning have all come in to play. As my first cohort of students graduate here is snapshot of what I have learned so far:

Propaganda Won't Solve Our Cellphone Problems

The government, seizing an opportunity to capitalize on deep public anti-cell-phone-company sentiment, claims that Canadians needed more competition in the wireless business in order to lower prices and improve service for consumers. But if the problem isn't lack of competition, but lack of transparency and terrible customer service, then expensive ad campaigns are not the answer, nor is artificial, taxpayer-funded, unsustainable interference in the market to force more competition. We need facts, not propaganda.

3 Foreign Telcos Eyed Canada: Report

At least three foreign telcos aside from Verizon have looked at bidding for wireless spectrum in Canada, a source close to the situation tells BNN. The three companies are said to have been Vodafone,...

If You Favour Choice, You Should Favour a Crown Telco

The right-wing supporters of "free enterprise" in Canada claim to favour choice. Except if that choice includes a publicly-owned company to provide your cellphone and other telecommunications service. Two weeks ago my union called on the Harper Conservatives to establish a Crown corporation to fulfill this objective. We were promptly mocked by right-wing voices.

Price Creep Coming?

A decision by U.S. giant Verizon to no longer try to enter Canada's wireless market may mean Canadians could soon end up paying more on their cellphone bills, say several analysts.The prospect of Veri...


OTTAWA - With a major U.S. company out of the running, it looks doubtful anyone will burst onto Canada's wireless scene to compete against Bell, Telus and Rogers.So with Verizon out, what now for a Co...

Just Because I Value Privacy Doesn't Mean I Have Something to Hide

I have yet to come across a single interview or editorial that discusses the importance of privacy. This leads to the rather selfish claim that "I have nothing to hide" -- the implication being that anyone who champions privacy does have something to hide. What privacy allows us is a private space to conduct our affairs outside the line of sight of the other; it is a blanket on a stormy night, under which we hide ourselves. Its relationship with the storm is only incidental. If we want a society of men and women rather than a flock of livestock we must allow for them a bubble of solitude in which to conduct some of their affairs. We must not forget the value of privacy.

What Does Canadian Telecom Know About You?

Interestingly, the battle over the potential entry of Verizon into Canada may have opened the door to greater public scrutiny of the privacy practices of all telecom carriers. The debate unexpectedly features a privacy and surveillance dimension, with the incumbents and their unions raising fears about the link between Verizon and U.S. surveillance.