Despite the human element that will always exist in the hospitality industry, behind the scenes a technology boom is exploding around everything from reservations to produce sourcing to customer information to loyalty programs.
Here is a short list of my top 6 apps and how I use them to better run my business. All of them are inexpensive, simple, and best in class.
I still use an AOL email address. There. Are you done snickering? I'm glad I amused you. No, I don't have one of those hip, state-of-the-art, space-age gmail accounts. So, now what? I have to give back my coolness membership card?
Would Donald Trump leverage network marketing to self-fund (bootstrap) a startup or a small business if he were in my shoes? What advice would Mr. Trump give woman-led startup founders and entrepreneurs wanting to scale or start a business?
In a knowledge sharing and hyper-connected economy, where on-demand services are fueling business growth and customer advocacy, companies must differentiate with faster, smarter, proactive and personalized service.
My hopes for wearable technology is that it evolves to assist our human evolution, not handicap it. I don't want to see our blood types poisoned by inserting chips unnecessarily into the crevices of our body, but I do want wearable technology to create longer lifetimes, invent eco-friendly homes, and above all, sustain the planet and humanity.
I've been an avid Apple user ever since I starting writing my college papers on the Macintosh Classic in the early 90s. As years wore on, I upgraded as my budget allowed, eventually acquiring the first iMac G3 in 1998. Apple products were so incredible back then, and I'd laugh at friends and family members when they'd call to ask for help removing a virus from their pathetic PCs.
I have a personal hate-hate relationship with all things technical. Change one little thing on your computer and it's like the butterfly in Australia that flaps its wings and causes tornados in Kansas. Trying to fix it changes enough things to add monsoons in Asia.
The Internet is abuzz over last month's major WordPress update. But despite the update, some people are still skeptical of using WordPress, chiefly because of some baseless myths about the platform. Here are the five most prevalent -- and why they're wrong.
Inanimate objects are out to get me. I can deal with human beings, either by ignoring them or by telling them such dumb jokes that they ignore me. But machines have me baffled.
So the next time you find yourself grumping about people sharing a selfie, a cheesy image quote, a picture of their dog, a sunset, their coffee, or any other life event -- consider that maybe it's not about them being too "me" focused, but about how much you really care about hearing about them at that particular moment in time.
I recently spoke with multiple former PMs who needed to take year-long sabbaticals to get themselves back on track. They were tired. Their anxiety was running high. They could not seem to get any of their goals accomplished. They were in a funk. Sound familiar?
We're a permanently lit, constantly over stimulated, and always connected without any connection culture.
Imagine, mobile takes over retail... completely. Customers research, compare and even purchase while they are standing at the merchandise rack in the store.
Hey, big news: I'm working with Women Who Tech again to scale the Women Startup Challenge. Next up: The Women Startup Challenge NYC at Microsoft on N...
Asking questions is a sign of a curious mind. Every entrepreneur worth his salt asks many questions before starting out, and keeps asking questions throughout his journey. The toughest questions are the ones you ask yourself, so keep asking and listen carefully to your own answers.