LeoPatrizi via Getty Images
The new code kicked in on Dec. 1.
With the cost of cybercrime in Canada on the rise my weekly technology law column reports that the Canadian government is quietly working behind-the-scenes to create a new Internet service provider code of conduct. If approved, the code would be technically be voluntary for Canadian ISPs, but the active involvement of government officials suggests that most large providers would feel pressured to participate.
We have just received word that the federal Court of Appeal has officially granted Big Telecom permission to take Canada to court over new customer-friendly rules laid out in June by the CRTC. This means that Canada's three Big Telecom giants will appear before one of our highest courts and attempt to overturn important parts of the CRTC's new rules for your cell phone service.
This week the Organisation for Economic Co-operation and Development confirmed what Canadians have been saying for years: that we pay some of the highest prices for some of the worst cell phone service in the industrialized world.
Wireless users and consumer advocates cheered the CRTC's launch on Monday of the Wireless Code of Conduct after months of consultation and speculation. After taking a few days to digest the new rules...
The CRTC released its much-anticipated consumer wireless code this morning. The headline-grabbing change is that the Commission has effectively brought three-year contracts to an end. The issue of contract length was the top issue raised by consumers, who argued that Canadian wireless contracts were longer than most other countries and that they represented a significant barrier to effective competition.
A $50 cap on extra wireless data charges such as roaming fees may not be high enough and could end up inconveniencing consumers, MTS Allstream CEO Pierre Blouin said Thursday.A cap of $200 to $250 may...
GATINEAU, Que. — The CRTC is being urged to roll out its proposed wireless code in stages. Rogers Communications told a Canadian Radio-television and Telecommunication Commission hearing that while so...
Proposed measures to protect cellphone customers from unexpectedly high wireless bills are bad for customers and will stifle competition, wireless providers have told Canada's telecommunications regul...