Workplace.

Is Your 'Strong Work Ethic' Killing You?

Sarah Vermunt | Posted 04.14.2016 | Canada Business
Sarah Vermunt

Last week I worked with a client who prides himself on his strong work ethic. Hard work and excellence matter to him (which is awesome!). The problem? He's burning himself out with 14-hour workdays. And he's calling it "strong work ethic."

Don't Mistake Speed For Efficiency In Customer Service

Rhonda Scharf | Posted 04.06.2016 | Canada Business
Rhonda Scharf

It's Friday night and weather at Newark has caused another flight cancellation. The lines are long, but the staff is excellent and moving through the line quickly. And then I find out why. As pleasant, compassionate and friendly as they are, they are singularly focused on serving the customer quickly; yet not efficiently.

Why Investing Time In Innovation Pays Off

Steve Titus | Posted 03.30.2016 | Canada Business
Steve Titus

Time is a precious commodity. Everyone wants more of it but there are only 24 hours in a day. And every company wants to be seen as innovative but it is not something you can always book a meeting to accomplish. Innovation usually requires an investment of time and resources.

To Get Ahead, Stop Being Nice And Start Being Real

Marcia Sirota | Posted 03.18.2016 | Canada Living
Marcia Sirota

Being too nice is meant to promote harmonious relationships, but in reality, it creates dishonest interactions in which the other person doesn't know the real you and therefore will never be able to respond to your real needs.

6 Strategies To Add Some Bounce To Your Step This Spring

Deri Latimer | Posted 03.09.2016 | Canada Business
Deri Latimer

It's almost spring! A time of birth, of renewal, and awakening! Here are six strategies to help you bounce (or 'spring') into spring!

The Two-Metre Rule Can Help You Avoid The Flu At Work

Jason Tetro | Posted 02.15.2016 | Canada Living
Jason Tetro

There is some debate as to whether or not being sick at work does increase the chances for a small-scaled outbreak. After all, unless a person comes into contact with the bodily fluids of a sick person, the risk may seem remote at best. It's generally known as personal distancing of the two-metre rule.

5 Ways To Help Employees Develop Skills For The Future

Tom Turpin | Posted 01.28.2016 | Canada Business
Tom Turpin

As technology, culture and social norms are all changing rapidly, employers need talent that can combine technical know-how with general capabilities, or soft skills. As such, hiring managers are now looking for more than IQ and EQ in prospective employees.

Are Open Office Environments Hurting Productivity?

Steve Titus | Posted 01.18.2016 | Canada Business
Steve Titus

Open offices create a more collaborative atmosphere because employees can interact more easily. However, there should be spaces that allow employees to be focused and others for collaboration. Open office frustration tends to happen when the spaces are not used properly.

Working Mothers: Don't Confide In Your Boss

Pamela Lenehan | Posted 01.12.2016 | Canada Parents
Pamela Lenehan

It is hard to be a working mother. There are days you just don't think you can manage everything on your to-do list. You may be tempted to confide in a colleague or you boss at work and unburden yourself, but here's a word of advice: Don't. Instead, call a friend, your sister, or your mother.

It's Time We Cut Ourselves Some Slack In The Workplace

Andrew Rennie | Posted 01.07.2016 | Canada Business
Andrew Rennie

We're conditioned to act like we don't need sleep or weekends, only fleeting validation for that campaign that just hit market and a swig from the company whiskey bottle. I had never much subscribed to the notion of Toronto's permeating anxiety, however, until I returned from a much-needed trip over this past holiday break.

Mentoring Others Can Empower Your Career

Mary Donohue | Posted 01.04.2016 | Canada Business
Mary Donohue

Most of us are motivated by self-interest. That "self" might include your spouse and your children, or your parents and your extended family. Or it may just mean you. But you, like me, may want to make lots of money and create a better world for yourself and those you care about. You can do both.

More Work, Less Place. More Flexibility, More Stress. Hello, 2016.

CP Business | Peter Henderson | Posted 01.01.2016 | Canada Business

Freedom and flexibility will come at a price: greater expectations.

Small Businesses Thrive When They Go Beyond The Bottom Line

Dan Kelly | Posted 12.24.2015 | Canada Business
Dan Kelly

When I see a small business plugging away all the while continuing their charitable and community-spirited endeavours (often in the face of near-insurmountable odds), it behooves all of us to reconsider what it means to be "productive."

Bridging The Boomer-Millennial Gap And Overcoming The Succession Challenge

Pierre Somers | Posted 12.17.2015 | Canada Business
Pierre Somers

The problem is that right now, for every two retiring senior executives, there is only one suitable successor waiting in the wings. We are in the midst of a serious succession challenge that needs to be tackled head on.

3 Ways To Exterminate Rumour Mongering At Work

Craig Dave | Posted 12.02.2015 | Canada Business
Craig Dave

It doesn't matter whether you're from Wall Street or working the phones in a cubicle, whether you're a journeyman welder or a coding genius .. we are all vulnerable to becoming the target of a false rumour in the workplace.

Employers Must Address Emotional Trauma In The Workplace

Bill Wilkerson | Posted 11.30.2015 | Canada Business
Bill Wilkerson

In the wake of Paris, employers must remain alert to the potential "emotional aftermath" of terrorist attacks among employees. Such events can cause considerable potential trauma and anxiety for workers, and employers have a responsibility to ensure that the workplace remains a venue of safety, security and open discourse.

A Long Way To Go For Gender Equality In South Korea

G(irls)20 | Posted 11.20.2015 | Canada Politics
G(irls)20

Unfortunately, South Korea still has a long way to go in terms of females getting opportunities in leadership positions. The number of female politicians in South Korea is 49 out of 300 members of parliament and South Korea had a 37.4 per cent gender wage gap, which was the largest gap among OECD countries in 2014..

Dealing With Office Gossip, When It Is About You

Rhonda Scharf | Posted 11.20.2015 | Canada Living
Rhonda Scharf

Gossip. It happens in every workplace and in every family. For some reason, we just love to talk about others. Until that conversation is about us. When we're the subject of office gossip, it no longer seems like harmless entertainment.

5 Ways You Can Foster A Discrimination-Free Workplace

Tom Turpin | Posted 11.11.2015 | Canada Business
Tom Turpin

As Canadians, we pride ourselves on our diversity and acceptance and, while things have come a long way in a short period of time and progress continues to be made, the survey results show that more needs to be done. As employers, we have an opportunity to pay attention, learn and be better.

Millennials Don't Heart Your Company's Basic Technology

Dave Borrelli | Posted 11.10.2015 | Canada Business
Dave Borrelli

Technology is not a nice-to-have for the millennial generation; it's a deal breaker. And considering that by 2030 75 per cent of the workforce will be millennials, it's something to take seriously. Millennials' technology expectations, coupled by their social media, mobile computing and app usage, are spreading into the workplace.

My Employers Helped Me Beat Addiction in the Workplace

Allan McDougall | Posted 10.25.2015 | Canada Business
Allan McDougall

I was a hard rock miner at the time and fortunately my union, the United Steelworkers, had an Employee Assistance Program whose staff guided me to the treatment I needed. They accepted me as a person who has a problem, not a problem person, and put me on the road to recovering my sobriety and my dignity.

My Daily Battles as a Black Woman in Customer Service

ByBlacks.com | Posted 10.25.2015 | Canada Living
ByBlacks.com

I've been asked, "Where are you from?" more times at the bank than at any other workplace. The query is almost always followed by an individual's shock of how kind, efficient, or great my service was. In their mind, there's no way a black girl from [insert black country here] can be so nice at customer service.

7 Easy Ways to Stop Procrastinating and Dive into a Dreaded Task

Renate Reimann | Posted 10.20.2015 | Canada Living
Renate Reimann

Procrastination can have many causes. From everyday postponements to time management issues to fear or even perfectionism, the reasons for delay undermine our energy for what needs to get done. The important thing is to get past this self-defeating behaviour that keeps you from diving into the task at hand.

A Message of Hope to Anyone at a Crossroads

Allan McDougall | Posted 10.14.2015 | Canada Living
Allan McDougall

For anyone who truly feels stuck, who lacks motivation, or who honestly doesn't see a way out, here's an adage to take to heart: "The anticipation of change is worse than actually undergoing change." I should know. I am the poster child for turning around a ravaged life.

The Mission of Finding Happiness at Work

Amanda Cupido | Posted 09.30.2015 | Canada Living
Amanda Cupido

Sometimes the best thing you can do for your health is quit your job. When it comes to work, a lot of us get caught up in the momentum. Many people are driven, have goals and want to be successful. So when people are unhappy at work (especially if their job looks great on paper), they find it hard to leave.