Used as an adjective to describe a company's stature, the word "Leader" has degenerated into an ineffective cliché, one that is not only a weak, second-rate aspiration, but a hard-to-measure milestone that shines as bright as a plastic neon glowstick...and lasts about as long as one, too.

As a marketing professional, there is nothing I hate more than receiving any form of communication (email, Web experience, social media, mobile, whatever) and not see an obvious place where I can either opt out of the communication or protect how much information is being captured. As a consumer, I probably hate it more.

The biggest heist in history was when newspapers and magazines allowed Google to "crawl" their content to readers, to pay nothing and to sell ads around their stories. Google became, in other words, the ubiquitous newspaper right under the noses of proprietors who should have charged.

TORONTO - Amazon is bringing its unlimited, two-day shipping service to Canada.The world's largest online retailer says starting today, Amazon Prime w...

What will Apple do next? What is the technology that will disrupt the iPhone and iPad business? If you have read Walter Isaacson's Steve Jobs biography (and I strongly recommend that you do), there was a very telling (and compelling) line from Jobs: "If you don't cannibalize yourself, someone else will."

It used to be that you bought a product, took it home, and used it until it ran out or broke. If you needed to, you bought another. Today, we don't just buy things, we buy into them. Two big trends have been reshaping the consumer marketplace: something-as-a-service and the experience economy.

Even though their prices have dropped, we still need commodities, products and services. And because these parts of the economy are so deeply entrenched, decades worth of innovation have focused on reducing cost - -this means automation. If it's cheaper to have systems or robots extract, refine, make, or deliver, it will be done -- no matter the industry.

Do you actively seek out different opinions than your own, or unwittingly reinforce your personal conventional wisdom by only consuming "agreeable" content? While we may think it is the former, too often we live in a bubble. Here are some reasons why we're not as open-minded or as free as we may think, and how the internet is really preventing us from experiencing new things.

Recently, a very senior marketing professional who works at one of the world's largest corporations was recounting a story of how they saw a postal truck outside of their corporate head offices in Silicon Valley, and every single parcel that was being offloaded from this truck was from Amazon. He thought to himself: "This is the what retail looks like in 2012."

TORONTO - The Canadian ebook company Kobo is getting into the crowded tablet market and beating a major competitor to the punch.Orders are now being t...