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“We are making changes for virtually our entire customer base.”
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Maybe they can, but they haven't yet.
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"Exploittive" fees violated consumer protection rules, lawsuit alleges.
The new PM will be a breath of fresh air on the environment -- it's impossible to be any worse than his predecessor -- and he will take the leash off federal scientists, or so he has promised. However, one area the Liberals aren't expected to deliver any good news in are telecommunications services.
There's a lot at stake here -- if Canada continues on the path the current government has set it on, then harmful policies on surveillance, Internet censorship, and Big Telecom dominance could be locked in place for a generation, and hold back our digital economy. Canadians deserve better.
Customers of Wind Mobile in Toronto will be able to do something that customers of the big telecom companies won’t, at least for now: Use their cellphones underground at subway stations. The startup w...
Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.
Canadians have been speaking out in huge numbers about the government's mass surveillance of law-abiding citizens. For some time now, debate has focused on how many of our telecom companies appear to be cooperating with warrantless surveillance requests from government agencies.
Rogers is gearing up to cut off millions of hockey fans from being able to watch Hockey Night in Canada online. Bell and Rogers are using their power and control over our media options to force Canadians into subscribing to what many now view as the outdated medium of TV.
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One night not long ago I was about to take in my daily dose of The Daily Show with Jon Stewart after work, when I was forced to deal with a new popup window on the CTV website -- CTV and other Bell Media websites are the only legal websites you can use to watch this and many other shows. But a popup appeared...
Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.
It's no wonder that so many Canadians are speaking out about the state of our broken wireless market. We pay some of the highest prices in the industrialized world for often terrible cell phone service. Thankfully it looks like decision-makers are finally starting to take notice.
Last fall, a group of over 35 leading innovators and entrepreneurs joined OpenMedia.ca in sending a letter to Industry Minister James Moore. Our letter called for several actions to be taken to fix our broken cell phone market. Minister Moore has now replied.
What is it with international Canadian brands soaring and then fizzling? Remember Nortel? It was one of the biggest companies in the world until it disappeared in a puff of lawsuits and criminal inve...