BUSINESS RELATIONSHIPS

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How To Ask For Business Referrals

Qualified referrals can be the oxygen that keeps careers and businesses alive and thriving. Asking for referrals has become an accepted practice and few people are offended. On their websites, business cards and in concluding comments to client communications, many professionals note that referrals are important to them and they always appreciate receiving them.

How To Build Profitable Client Relationships That Last

One thing I have learned after more than three decades as a marketing communications consultant and business coach is that robust client relationships take time, even years, to build. They are the result of efforts to build trust through delivering value. Here are ten tips to consider to create client relationships built on trust.

Your Boss Has a Posse and You're Not In It!

Consistently, one of the top reasons that people leave their organizations is cited as their boss. Don't leave your relationship with your boss to chance. This is the most critical relationship you have in your workplace so spend time to think about the best strategies to build a productive working relationship that benefits you and most importantly your organization.
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The Five Cs of Building Trust in Business

How often have you been burned by a business or personal relationship? I'll bet it happens more often than you want to admit. Research says that you do, as our levels of trust have been on the decline since the 1960s. The 2013 Edelman Trust Barometer ranks trust in financial services at 46 per cent, with advisors ranking the lowest in this sector.
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Small Business, Huge Impact

October 15-19 is Small Business Week in Canada and this really is a very special year for me. This year I've partnered with Scotiabank to help shine a light on the important issues and challenges businesses in Canada face today. I've had a lot of experience on both sides of the business table and I'm really looking forward to getting a conversation started with entrepreneurs, business owners, and leaders from across the country.