Facebook just announced that it now has one billion active users -- an astounding number. But whether your business' number hovers at 100 or a billion, this singular measure of "success" is of little value, and at best misleading. Is a billion users a significant milestone? Absolutely. Does it matter? Not in the least.

It turns out that consumers want one thing: their issues resolved. And, they want it done fast. Faster than fast. The challenge is this: the majority of brands act fast... as fast as they can. Sadly, it's not even close to being fast enough for consumers. Now, brands and consumers are going to have move forward and figure out a way to define what the true speed limits are.

With the U.S. election campaign well underway, this week's Facebook flap about privacy brings back memories of former U.S. President Ronald Reagan's f...

Today my usual Facebook eye-roll was substituted for gut-wrenching panic as I read status updates linking news reports that my private messages from 2009 and earlier might have been posted to my public timeline. I joined Facebook in my first year of undergrad at McGill University. It was an innovative tool; it was a new and fun way to keep in touch with friends who were away for university. Now, however, Facebook has morphed into a site nearly unrecognizable from the website that helped me find much needed Molecular Biology notes.

As reports of a Facebook privacy glitch emerged Monday, users raced to their profiles to attempt to fix the Facebook 'bug.' Many users, both in Can...

The scenario is not that uncommon: You hate your job, you hate your boss, you hate your co-workers, so you go home and share your woes on Facebook to your closest of friends. But it's pretty obvious to everyone by now that you can get terminated for something you post on Facebook. So what can you do to protect yourself?

BUDAPEST, Hungary - Hungary's prime minister has just used Facebook to unfriend the International Monetary Fund.Viktor Orban said Thursday in a brief ...

In short, everything that you thought the Internet wasn't about in a world of 140 character tweets, Facebook status updates and YouTube viral video sensations. These deep and rich treasure troves of content are also gaining mainstream attention, and it all seems to be drawing more and more energy towards podcasting: a medium that many have already written off.

On May 25, I questioned and debunked Facebook's "active users" number of 900 million in a column. This month, the company admitted that their unaudited numbers are wrong and misleading. Zuckerberg may be a technological whiz kid, but he has yet to demonstrate that he can run a public company.

Facebook's early investors and a handful of directors become eligible today to sell stock they own in the social networking company, putting downward ...

Where do we go for the truth... the whole truth and nothing but the truth? In essence, new media is most amazing because people are beginning to doubt what they read, hear and see. There's nothing wrong with that. In fact, it's probably one of the best thing that has happened to the news since it was created.

Are you noticing that society is becoming more and more virtual? You may be missing out on the real-life interactions that make you mentally and physically healthy. A recent Newsweek article revealed some of the negative impacts that Internet addictions are having on lives. Is there a way to fight this?

There is a major shift in business focus that is under way. Digital media has forced businesses to change. Dramatically. This is nothing new. What's interesting is that we're seeing two, distinct, breeds of business being born: product-focused businesses, and customer-focused businesses. Which one do you work for?

If you take a serious look at the media world, there are only a handful of significant players. While it may be easy to define "significant" as a company doing interesting things, it's more practical to look at the media landscape. Last time I checked, no media company was behind the creation of Twitter, Instagram, Pinterest or any other new media darling du jour. My guess is that they'll be investors as soon as they physically can be.

Do you actively seek out different opinions than your own, or unwittingly reinforce your personal conventional wisdom by only consuming "agreeable" content? While we may think it is the former, too often we live in a bubble. Here are some reasons why we're not as open-minded or as free as we may think, and how the internet is really preventing us from experiencing new things.