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Susan was a fellow office manager. She was given a budget to decorate for Christmas. As she transformed our offices with green and tinsel, she also loudly voiced what a waste of time and money it was. She even complained about the lunch-time Christmas party on Christmas Eve when we could leave early. Oh, for crying out loud!
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All of these lead to being inspired to set goals and take action - compare in order to set a healthy goal; compete to be the best leader at home or at work; and never be so comfortable that you become complacent.
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Whether the relationship is personal or professional, communicating with people you care about is an art, kind of like dancing the Tango. Good communication takes practice and effort, but once you know the secret to great communication, you can have better, deeper and more meaningful connections.
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Your clients may see you as the "go-to" person in your business. However, in order to keep your business robust you need to bring in new clients while making your existing clients more profitable to your business.
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Anger or anxiety disables our thinking brain. We need to re-calibrate what we are thinking in order to reclaim our emotional balance. That being said, when someone is putting pressure on us or elevating our blood pressure, stepping back and approaching things differently can help improve the outcome.
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As a business owner and communications industry veteran, Jean-Pierre Lacroix, President of Shikatani Lacroix, a Toronto-based branding and design agency, has seen a massive evolution in technology and...
There is little question that e-commerce is becoming more ingrained in the shopping habits of Canadian consumers. Yet in spite of the fact that 76 per cent of Canadians shop online, Statistics Canada'...
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When we think of the best teams, many people aim for collaboration as the most desirable trait in the members and the leaders. While a collaborative approach targets the best win/win scenario that everyone can hope for, there are times where leaders need to step away and adopt a more directive stance.
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Have you ever tried fooling a dog into getting excited for the wrong thing? Perhaps testing their instincts by offering something boring to the tune of a tasty treat? It turns out that while they may very well be excited by the amped up sound of your voice, they are most likely on to your trick.
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Teens need to feel connected to their parents if they're going to open up to them, but it's harder these days for teens to connect. Social media makes it easier to be isolated and disconnected from parents and peers, as teens can opt to plug in to their technology and stay plugged in, rather than build real-life relationships.
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For most employers, firing an employee is not as easy as calling him or her into your office and telling them "things just aren't working out," giving them two week's salary, and asking them to vacate the premises within one hour. No two employment situations that lead to dismissal are the same because there are usually extenuating circumstances that are anything but routine. It is up to the manager to decide on the best course of action in each situation, never losing sight of what is fair, legal, and most ethical.
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Feeling like you are about to be fired can be one of the most stressful experiences you can face. It can stir up a range of emotions including fear, anger, low self-esteem, panic, loss of trust in others and self-pity, to name a few.
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What better way to start the back-to-school/back-to-work season? The new economy has given rise to a whole new language. Just when we thought we'd mastered the lexicon of the Internet, the next wave o...
You may be the one who is always making the new pot of coffee, unjamming the photocopier, replacing supplies, helping out in emergencies, always available (even when on vacation) and generally giving 100 per cent back to your organization and team. But there is always one princess who doesn't do any of that, doesn't feel even remotely guilty but seems to get the same rewards as you.