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"You're lucky your kids listen to you." As she said this to me, I had to think about what my appropriate reaction should be. It could go a couple of ways. First of all, I'm not entirely convinced that my children listen to me when I'm regaling them with stories of my work day.
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The problem for many parents is that they want to become friends with their children, rather than heroes. Our children do not need more friends, and they certainly do not need their parents competing with their friends for their attention. But as a hero, you can find a way to transform challenge into growth.
I've had a recent attraction to all the Law & Order-type shows that seem to be on television right now. I like to pretend I am the investigator; I pay close attention to the suspects. I have found tha...
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Sometimes all we need to do is wait for the entire message to make it to our brain before we share what is on our mind. However, sometimes we aren't that patient and when we mess up, we must own the misunderstanding and we must fix it. Then, don't do it again!
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The pitch you spent days or weeks preparing for is over. You think you made a good impression. After scanning the room and looking for feedback from your prospective clients, you get no sense of whether you have won the business.Thank them for their time, shake hands and make a decisive but gracious exit. The real test begins.
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This is your journey and your lesson and if you miss this information you will remain unaware. Do not be too proud to apologize, as an authentic apology can liberate everyone involved. This is the opportunity for conflict to become the vehicle for a deeper and richer relationship.
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We don't see it much these days, but chivalry still matters, especially in the beginning stages of a relationship. It's always nice if a man opens the door for his date, offers his jacket on a chilly night, pulls out her chair, picks up the tab, and walks his date to the door and gives her a gentle kiss on the cheek (with no other expectations).
As the chill sets in the air for the foreseeable future, it's clear that it's that time of year again -- holiday shopping season. With holiday shopping in the rear view, many consumers are likely to have shifted their purchasing attention to finding deals for themselves.
"I love you," "I am sorry," and "Please help me." How often do you say these words? When I was asked, I first thought, I am pretty good at shelling out these words, but on reflection, am I? I can't re...
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Since trust plays a big factor in listening to what we're being told, corporations have the responsibility to provide messages that are both accurate and in the best interests of their audiences. Time and time again, however, we see the power of suggestion being used in a misguided and sometimes even destructive way.
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This abrupt about face looked terrible because his retreat stood in stark contrast to his initial proactive "openness." Had he only made the second post, he would have come across as someone seeking to present his story through the appropriate channels. Yet the contrast with his first post made him appear as someone who was fleeing accusations he could not refute.
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Documenting and preserving their stories, their legacy, is so crucial now as a way to offer younger generations a chance to learn from them. My fear is they might become a generation reserved for casual historical mentions of the times they lived in, their memories and lessons forgotten and lost forever.
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While seemingly daunting at first, asking for the business is a necessary occurrence if you are to grow and profit. You may not always hear "yes," but you won't know unless you ask. So what are you waiting for?
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Do you work with someone whose behaviour is challenging your energy and enthusiasm for work? Maybe it's a family member, who you find yourself avoiding because he or she is a real "downer" at family gatherings. Remember these simple tips as you prepare for your conversation.
On September 19, tens of thousands of Canadians lined up outside Apple stores as the much-desired iPhone 6 was released to the public. Despite pre-orders being available, many Canadians would rather pick up their new device in-store, rather than buying online.
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You've just been invited to a high-profile business function, and you know it could be a great opportunity to network and meet potential clients or perhaps make a good impression on a job prospect. It is all about putting your best foot forward and you can make this networking opportunity work for you by following these five tips.
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Often spoken with absolute authority, "I disagree" places itself firmly in opposition to the other. It carves an opinion in granite, hinting that further discussion is irrelevant. In personal relationships, these two words can instantly zap the life out of open communication. The opposite of "I disagree" is exploratory dialogue. Open discussion may create more connection.
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In the world we are living in today, the modern man is complex and if we cannot make the effort to understand them then how will we ever start to get there? Is it just about selling product, or can advertising now be a tool for which we guide lifestyles? Can we show the modern man that he can share on social, that he can be a stay-at-home father and that he can evolve his role?
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If you can master this skill our research demonstrates that you can increase trust in leadership by 9 per cent in as little as 13 weeks. What does this mean to business higher productivity? Less churn. What does the mean to politicians, the difference between losing and winning, especially in a horse race election like Ontario's.
In today's highly competitive business world, climbing the corporate ladder takes more than a good education and solid job experience. You need to have an edge -- and being a strong communicator can help. But business communication isn't just about public speaking and writing.
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Ever wonder how they do it? I mean the older couples you see in the park, at the store, holding hands in the mall? What makes it last? How do they get there, how do they survive each other? Soon, my marriage turns 21.
In September of 2013, Jocelyn Leda Simard was diagnosed with stage four breast cancer and bone metastases. Her family was told that she would likely not survive to see Christmas. Shattered, but strong, her family members refused to give in to despair. It was then that her son, Justin, came up with an inspiring idea.
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Providing the resources and platforms for consumers to create has become an embedded part of how people consume. Organizations, no matter the industry, cannot ignore the importance of collaboration and co-creation. We are no longer the experts who can dictate what people want. We are now the apprentices to a very large population of mentors.
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Words can be a powerful expression. So too can a personal brand be a powerful beacon for you and others. But most of all, each of you can be a leader. You just need to know who you are, know what you want and then ultimately make that positive impact with your brand, your promise and your legacy.
Researchers found there are two independent channels working together to enhance our engagement with these sudden looks. Without the movement, the gaze would not be as powerful. And the movement alone would not elicit the same response.
So, my iPhone 5 went on the fritz. I called AppleCare and got a really professional, organized, thoughtful millennial who helped me. We did a diagnostic on the phone and it was clear it was fried. He...
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In today's world of fast paced communication, it is helpful to go back to basics and try to remember how our elders communicated back in the day. Communication is the critical factor in any good relationship and communicating effectively with the elderly can smooth many a rocky and frustrating relationship.
I stopped journalling because I got online. I don't think that's a bad thing, but I am realizing that reconnecting, thinking how to package myself and my experiences in a palatable way, and "making memories" is getting in the way of actually living them. That is the one thing that today's technology has taught me. I may be able to get information and companionship instantly, but it doesn't mean that I should.
We may be institutionalizing rudeness, but increasingly it's the only productive way to work. Time to get past our misgivings about being rude and determine the proper etiquette of managing multiple conversations, on multiple devices all at once.
The controversy in Quebec over religious apparel has reminded me of my very first entry on Huffington Post. In This Kippa Doesn't Mean What You Think It Means, I addressed the issue of misperceptions,...
Unfortunately, what tends to happen is that when they get triggered and react, we respond in kind. And it gets ugly. Welcome to the human race. In an ideal world, we all strive to staying rational when confronting, or confronted by, a difficult person, especially in the workplace. Here are five strategies that come in handy especially if your boss "goes medieval" on you.
Welcome to Corporate Conundrums, a weekly column providing practical advice for readers who need help dealing with workplace challenges. From handling incivility and unprofessionalism to learning how to how to work with a jerk, no topic is off-limits.