Communication

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How I Fixed My Foot-in-Mouth Moment

Sometimes all we need to do is wait for the entire message to make it to our brain before we share what is on our mind. However, sometimes we aren't that patient and when we mess up, we must own the misunderstanding and we must fix it. Then, don't do it again!
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5 Steps to Successful Business Networking

You've just been invited to a high-profile business function, and you know it could be a great opportunity to network and meet potential clients or perhaps make a good impression on a job prospect. It is all about putting your best foot forward and you can make this networking opportunity work for you by following these five tips.
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These Two Words Can Jeopardize Your Relationship Forever

Often spoken with absolute authority, "I disagree" places itself firmly in opposition to the other. It carves an opinion in granite, hinting that further discussion is irrelevant. In personal relationships, these two words can instantly zap the life out of open communication. The opposite of "I disagree" is exploratory dialogue. Open discussion may create more connection.

Businesses Should Bow to Creator Culture

Providing the resources and platforms for consumers to create has become an embedded part of how people consume. Organizations, no matter the industry, cannot ignore the importance of collaboration and co-creation. We are no longer the experts who can dictate what people want. We are now the apprentices to a very large population of mentors.
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5 Ways to Communicate Better with Your Elderly Parents

In today's world of fast paced communication, it is helpful to go back to basics and try to remember how our elders communicated back in the day. Communication is the critical factor in any good relationship and communicating effectively with the elderly can smooth many a rocky and frustrating relationship.
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Just Because I Can Live My Whole Life Online Doesn't Mean I Should

I stopped journalling because I got online. I don't think that's a bad thing, but I am realizing that reconnecting, thinking how to package myself and my experiences in a palatable way, and "making memories" is getting in the way of actually living them. That is the one thing that today's technology has taught me. I may be able to get information and companionship instantly, but it doesn't mean that I should.
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Five Strategies for Dealing With Difficult People

Unfortunately, what tends to happen is that when they get triggered and react, we respond in kind. And it gets ugly. Welcome to the human race. In an ideal world, we all strive to staying rational when confronting, or confronted by, a difficult person, especially in the workplace. Here are five strategies that come in handy especially if your boss "goes medieval" on you.

Corporate Conundrum: To Text or not to Text?

Welcome to Corporate Conundrums, a weekly column providing practical advice for readers who need help dealing with workplace challenges. From handling incivility and unprofessionalism to learning how to how to work with a jerk, no topic is off-limits.