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Successfully motivating business teams has been so frequently compared to coaching a winning sports team that I thought twice about using the popular sports metaphor in this post. But business success is driven by a united team whose members respect one another and recognize that each has very different roles -- and strengths.
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"I'll just text them." The key word in this sentence is the word "just." Texting is a terrific way for your tween to ask you for a ride from a friend's house, for a teen to chat with their BFFs, or f...
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We don't need an official study to tell us that digital media affects our relationships, although there are many. When we're online 24/7, it's pretty clear that it's going to influence our offline lives too. Digital media is creating a huge disconnect between us that's not going away.
We make three fundamental mistakes around communication that can really jeopardize an otherwise viable relationship, and there are three important communication skills that can make the difference between an unhappy break-up and an ongoing, happy relationship.
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If you feel you just don't have that gift of natural connection, don't worry. Great interpersonal skills can be learned. You can become aware of others and engage them more naturally and easily than you think. You first need to get over your belief that you're "just not a people person" and that it's not your responsibility to foster teamwork -- just results.
The organization, at large, will eventually need to wake up and realize the very structures that have lasted for decades are inhibiting them and stifling their ability to effectively understand and pay attention to their customers. This is what the market demands. Yet, companies continue to operate under the guise that what's worked for decades can and will subsist.
It's not just the rise of the Internet that has changed the way we communicate; the evolution of social media has fundamentally altered the way companies respond to crisis.The power of social media makes it harder to control the conversation.
The concept of summer hours first became popular in New York as the week wound down to ease rush hour Friday traffic flows out of town during sweltering summer days. Why wait until Saturday morning when you could leave your desk at noon on Friday, or even earlier?
I admit I have a very bad habit that is incredibly annoying. OK, so I have many annoying habits. But today I'll talk about just one: I cut people off when they're speaking. I don't intend to be rude; I just seem to think that I know where the other person is going and that I can get there faster.
Human beings are communal animals. We thrive when we're connected; when we feel a sense of belonging and interdependence. We hate the idea of rejection because it plays on our primal fears of being alone and perhaps unable to fend for ourselves.
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Rapid innovation in communication has led to a communications crisis, fueled by the obstacles that create a challenge for professionals when trying to build both business and personal relationships. These obstacles include short attention spans and a need to interrupt to move a conversation along.
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"You're lucky your kids listen to you." As she said this to me, I had to think about what my appropriate reaction should be. It could go a couple of ways. First of all, I'm not entirely convinced that my children listen to me when I'm regaling them with stories of my work day.
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The problem for many parents is that they want to become friends with their children, rather than heroes. Our children do not need more friends, and they certainly do not need their parents competing with their friends for their attention. But as a hero, you can find a way to transform challenge into growth.
I've had a recent attraction to all the Law & Order-type shows that seem to be on television right now. I like to pretend I am the investigator; I pay close attention to the suspects. I have found tha...