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You may be the one who is always making the new pot of coffee, unjamming the photocopier, replacing supplies, helping out in emergencies, always available (even when on vacation) and generally giving 100 per cent back to your organization and team. But there is always one princess who doesn't do any of that, doesn't feel even remotely guilty but seems to get the same rewards as you.
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Alcohol problems, drug use, sexual misconduct, financial misconduct, defensiveness, denial, berating of other senior management and directors, litigation, loss of key employees, toxicity and bulling. There is not much I have not seen when I am called in to coach the CEO. And CEO misbehaviour happens in the highest level of corporate Canada. You may be surprised, but I am not.
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One tweet that I wrote two years ago got me into the office of a C-suite executive and launched one of the most important relationships in my business today. I could have set up my meeting with her the old-fashioned way -- but Twitter helped me bypass potential obstacles and removed hierarchical barriers. Establishing yourself as a thought leader on Twitter can give you an edge.
Society has changed and people have changed, and they want more. They want an experience. They want to be entertained. We believe that retailers are as much, or more, in the entertainment business as they are in the products business.
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The reason most companies are so deeply affected by disruptive technologies is their cultures resist adapting until it is too late. They are so entrenched in their current paradigms that they can't see the future iterations of what they are as a business.
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These companies are going to have to counter a major disruption with a major disruption of their own. Most of the retailers who are in trouble are tinkering around the edges: a few more glitzy end aisle displays here, another rebrand there. Stripped down to its simplest form, these stores are glorified shelvers of stuff.
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While I'm not an entrepreneur in the traditional sense, I choose my clients, control my hours and most importantly, do what I love. Here's what I did to position myself as a subject matter expert. It all started with an invitation to speak on social media at a marketing event.
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The key word here is "achieve", because the company can be motivated toward a lot of other things, both positive and negative, but a single focus on achievement is what contributes to emotional intelligence. Are your people able to ignore or suppress internal politics in order to work together toward a common, compelling and well defines goal?
Doing the hard work to create a clear, concise and compelling definition of who the company is -- what business it is really in -- is a tiny investment to inoculate a company from this potentially fatal disease. Steve Jobs was such a remarkable leader because he was constantly fearful of the threat of founder's dilemma, even as he was basking in the glow of Apple's amazing success.
Mark Twain was famously quoted as saying "I didn't have time to write a short letter, so I wrote a long one instead." The subtext of his quote is that time is the enemy of clear, concise and compelling communication. The same is true of strategy development.
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Unlike animals, human beings have successfully developed the capacity to think about what is not immediately going on around them and to contemplate events that happened in the past or might possibly happen in the future. While this capacity called imagination can be a blessing, it can be a curse at the same time.
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The announcement of Swisscom CEO Carsten Schloter's suicide shook the media earlier this summer, followed by the suicide of Pierre Wauthier, CFO of the Zurich Insurance Group, only a few weeks later. For many people in leading positions, "lonely at the top" is not just a simple cliché, but rather a sad reality. A personal sparring partner can make a crucial difference.
There are two things that Blockbuster, Borders and Kodak have in common. The first thing they have in common is they all went bankrupt because digital technologies made their businesses obsolete. The second thing Blockbuster, Borders and Kodak have in common is that they all could be thriving today.
The Fight For Control Over Our Lives Apple and Google will pull ahead of the pack in terms of its software controlling every aspect of our lives. First it was computers. Then iTunes. Then iPhone and A...