I've been gathering reactions to last week's CRTC decisions on wholesale rates for Internet access. My takeaway is a lot of people are having trouble understanding what the hell it all means. So in this series of posts I'm going to provide some plain-language context.

Last time, I took the Commission to task for trying to build excitement over the level of cellphone penetration in Canada in their consultation video. Why? Because the only metric that really counts in 2012 is the takeup of smartphones: smartphones do data, feature phones don't. Let's consider penetration in a more meaningful context.

Not only is the Canadian digital market far larger than virtually every European market, it continues to grow faster than the U.S. digital music market as well. In fact, the Canadian digital music market has grown faster than the U.S. market for the past six consecutive years. Yet, Canadian artist revenue from Canadian sales is lower than most other countries.

WASHINGTON - AT&T Inc. is pledging to bring 5,000 wireless call centre jobs, currently based abroad, back to the U.S. if it is allowed to proceed with...