HIGH PRICES

CP

The CRTC Is Starting to Listen to Canadians

Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.
Fotografias de Rodolfo Velasco via Getty Images

Big Telecom is Using Your Own Money To Keep You Trapped

Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.
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We Did It: Understanding Canada's New Cell Phone Rules

As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.
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What Happens When Canadians Speak Out Against Big Telecom

Because Canadians spoke out and demanded change we've forced decision-makers to sit up and take notice. All Canadians will benefit from the federal rules introduced in June, and residents of Ontario, Manitoba, Newfoundland & Labrador, and Nova Scotia can also now rely on strong provincial legislation to protect their customer rights.
CP

How to Make a Bad Telecom Situation Even Worse

Minister Moore has promised Canadians that he will fix our broken wireless market -- his own department's website promises "more choice." But "more choice" is the last thing that will happen if we let Big Telecom get special access to investment at the expense of Canadian startup providers.