Fotografias de Rodolfo Velasco via Getty Images
Over the last year, we've seen the CRTC publish customer-friendly new rules for wireless, set up a special task force to investigate extortionate roaming fees, and start a conversation with Canadians about the Future of Television (and watching TV content online!) Things are starting to change.
Will the government cave under this pressure? We're hoping they won't -- after all, they've made a clear promise to Canadians to lower prices, a promise underlined personally by Prime Minister Harper at his party's convention last fall. We intend to hold the government to its promises. But already there are worrying signs, with Industry Minister Moore seemingly changing his tune.
by Liz Scully via Getty Images
It's no wonder that so many Canadians are speaking out about the state of our broken wireless market. We pay some of the highest prices in the industrialized world for often terrible cell phone service. Thankfully it looks like decision-makers are finally starting to take notice.
John Lamb via Getty Images
One of the things we at OpenMedia.ca have been calling for is for wireless companies like Ting to be able to reach Canadians just like indie ISPs like Distributel, Acanac, Start or Teksavvy, just to name a few, do for wired Internet. At the moment Canadians are blocked by the Big Three from using Ting, which I think is wrong.
As of yesterday, our hard-won new cell phone customer protection rules go into effect for all new cell phone contracts/sales. The new rules, which were announced by the CRTC (Canada's telecom policy-maker) in June, apply right across Canada, so cell phone users from coast to coast to coast will benefit. These new cell phone customer protection rules will not be enough to rein in Canada's Big Telecom giants, but this is a step in the right direction.
Because Canadians spoke out and demanded change we've forced decision-makers to sit up and take notice. All Canadians will benefit from the federal rules introduced in June, and residents of Ontario, Manitoba, Newfoundland & Labrador, and Nova Scotia can also now rely on strong provincial legislation to protect their customer rights.
Minister Moore has promised Canadians that he will fix our broken wireless market -- his own department's website promises "more choice." But "more choice" is the last thing that will happen if we let Big Telecom get special access to investment at the expense of Canadian startup providers.