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What makes us hate has been theorized since the beginning of time. Shakespeare wrote about hate and violence. But what is rarely discussed is what we need to do beyond the wailing and the gnashing of teeth. It all starts with how we run our business, our schools and our governments.
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If you, like most people, think we only experience marketing through our eyes and ears, think again!
Have you ever walked into the fragrance section of a department store or duty free shop? Do you remember the last time you walked through the produce section of a grocery store? What about each time you open the door to your favourite coffee shop?
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Approximately 140,000 new businesses are started every year in Canada, yet half of them don't make it to their fifth year. Small businesses are key drivers of economic growth in our country and we must equip entrepreneurs with the tools and resources they need for long-term success in order to help transform Canada into the innovation hotbed we know it can be.
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When you think of a not-for-profit organization, "change agent" probably isn't the first thing that comes to mind. But maybe it should be. Today, more and more not-for-profit organizations are not only making a difference, they are making it by doing things differently.
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Unlike products, services require a user's participation throughout the journey. From on-boarding to invoicing, direct and consistent contact between the service provider and the service user means that there is enormous opportunity (and risk) to your brand at every touchpoint and even the spaces between them.
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If Canada is to remain a leader in innovation, more must be done to focus our efforts on building up the resource that is responsible for innovation -- talent. There already exists a global race to acquire the best and brightest talent to drive innovation and create the products and services that change the way we live, work and play.
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A "NewCo" is a new kind of organization -- one that measures its success by more than just profit. As the fully networked, information-first economy has taken hold, NewCos are creating game-changing, purpose-driven new models for business. NewCos are everywhere.
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As Canada strives to build an economy defined by innovation, our greatest resource to meet this challenge is walking through the classroom doors of our nation every morning wearing oversized Pokémon and Hello Kitty backpacks. It's never been more critical that we give our children the tools they need to become Canada's innovators of tomorrow.
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While the city of Toronto passes rules to make it easy for ride-sharing companies to operate legally, the province of Quebec is set to make it so difficult that it chases those companies away. If the government does drive Uber out, it would constitute a significant harm to the thousands of Uber drivers, and hundreds of thousands of Uber riders, in the province.
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More cynical commentators in Ottawa dismissed the newly minted Minister of Innovation, Science and Economic Development and Minister of Science portfolios as a simple rebrand of pre-existing cabinet posts. In some ways, that was an understandable reaction. After all the new Liberal government was widely criticized by opposition parties for being heavy on style and light on substance.
Let's start with your motivation or your "fire." Why do you want to start a business? Opportunities to make money are endless, especially online, but don't dive into a venture unless you know you have the grit, knowledge and will to do so.
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Just the other day I climbed into Uber dressed in my military uniform. The driver asks for my advice: he recently became a Canadian citizen and wants to serve in our Canadian Armed Forces. I am hard-pressed to think of a time I felt as proud to be a Canadian.
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Time is a precious commodity. Everyone wants more of it but there are only 24 hours in a day. And every company wants to be seen as innovative but it is not something you can always book a meeting to accomplish. Innovation usually requires an investment of time and resources.
As mayor, I am often asked what the key ingredients are that make Markham one of the most vibrant and successful municipalities in Canada. The answer is simple. Diversity is Markham's strength. Professionals, business executives, retail operators and skilled trades persons come to our city from all over the world.