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What Execs Don't Know About Listening

Mary Donohue | Posted 03.19.2013 | Canada Business
Mary Donohue

Our research, conducted in Canada and the United States with select Fortune 500 companies and government agencies, indicates that of more than 150 mid- to senior-level staff surveyed and interviewed, less than 11 per cent of employees agree that they learn from company executives. Why is that?

When You Ask "How's it Going?" Are You Prepared to Hear the Answer?

Taj Hall | Posted 11.03.2012 | Canada Impact
Taj Hall

Until I started working at The Mustard Seed, an organization working with individuals experiencing homelessness and poverty, I asked and was asked "how are you?" a lot. The reply I got was almost always the same: "I'm good, thanks, and you?" But one girl changed my mind, and taught me to listen. As important as I've realized this practice is in everyday relationships, it is even more important when working with vulnerable populations.

How to Con Your Parents into Listening to You

Ken Rabow | Posted 04.17.2012 | Canada Living
Ken Rabow

The thing is, most of the time teens are fine with not being listened to by their parents. But here's the problem: What happens when you really need them to? You see, all your training in getting them to ignore you isn't going to come in handy. You're, like, the kid who yelled woof! Or barked, or something.