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Edmonton is showing other cities that it can be done, one professor says.
In Toronto, where I live, I use Uber's taxi service. The cars and drivers are the exact same ones I'd be using without Uber. But the wait times are three minutes instead of 30, and the trip is automatically charged to my credit card with a tip included. Clearly, taxi companies could have offered those perks themselves. But they never did because they didn't need to. And now that they do, they're crying foul rather than stepping up.