Veterans Affairs Broken Soldiers

How a Typo Ruined a Veteran's Life

A recent documentary shows how in 2004, a Veterans Affairs Canada (VAC) typo sent a veteran's pension into somebody else's bank account. VAC won't take responsibility for the problem. They deprived a man of his rightful income for months, but, when it comes to the impact, VAC is as uncaring as a hit-and-run driver.