Tim Hockey
As Group Head, Canadian Banking, Auto Finance, and Credit Cards, TD Bank Group and President & CEO, TD Canada Trust, Tim's primary responsibility is the leadership of Canadian banking, more commonly known as TD Canada Trust, which includes Canadian personal banking and business banking. He is also responsible for leading two of TD’s North American businesses -- TD Auto Finance, and the bank’s credit card businesses. Over a 29 year career with TD, he has held senior positions in a variety of areas including mutual funds, retail distribution, information technology, core and small business, credit cards and personal lending.

In 1997 Tim obtained an MBA from the University of Western Ontario and he now sits on the Advisory Board of the Richard Ivey School of Business. Tim also serves on the Board of Directors for the SickKids Foundation, the largest non-governmental granting agency in children’s health in Canada, and is Chair of the Hospital for Sick Children’s Research and Learning Tower Campaign.

Tim is an executive member of the Canadian Bankers Association, previously serving as Chair of the organization. As well, as a previous winner, Tim sits on the Advisory Board for Canada’s “Top 40 Under 40,” a program that celebrates Canadians who have reached significant success before
the age of 40 in the private, public and not-for-profit sectors.

Tim and his wife Lana reside in Mississauga, Ontario. They have two sons.

Entries by Tim Hockey

Cultural Diversity Is Good for Business

(3) Comments | Posted February 12, 2013 | 4:07 PM

In the business world, diversity can easily become a buzz word; something to check off the list of organizational must-haves. But smart leaders know there is a big business benefit to making diversity count. And there are numbers to back this up. According to Statistics Canada, immigrants now account for...

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Twenty-Nine Years Later, Here's What I Know About Customer Service

(24) Comments | Posted June 27, 2012 | 10:55 AM

It's fair to say I've been living and breathing customer service for the better part of three decades.

I've worked at TD Canada Trust for 29 years, where I started out as a part-time teller. Everybody knows what a teller does, and I tried hard to best serve my customers quickly and ably....

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