09/08/2011 06:10 EDT | Updated 11/08/2011 05:12 EST

Quebec boy with autism stuck on lost school bus

The mother of a seven-year-old boy with autism is upset after her son was stuck on a lost school bus for nearly two hours.

Nancy Loane's son Darcy has Asperger's Syndrome, a form of autism. She said he is high-functioning, but has an anxiety disorder.

After the first day of classes at his school in Westmount, Darcy's bus driver took the wrong route and got lost. Loane was at home waiting for him to arrive, and worrying because it was getting late.

She called the bus company, Transco, to find out what was going on, but said she was disappointed with their reaction.

"The bus company insisted Darcy wasn't on the bus but I knew he was on the bus," she said.

Eventually the dispatcher explained the driver had not followed the normal route, had not noticed Darcy was on board, and was now lost.

Loane said her son eventually made it home, nearly two hours later than normal. She said he was shaken by the ordeal.

"He was very upset about it. He had some nightmares," she said. "But frankly, I thought it would have been worse."

A spokesperson for Transco, Michel Laroque, said the driver was a replacement who wasn't familiar with the route. He said the company is dealing with the situation.

"We told driver he will not be allowed to drive for that school board anymore," he said. "But there's not very much more that we can do about that. He might have a suspension — we're still looking at the case.”

The company and the driver have apologized to Loane.