03/27/2013 01:41 EDT | Updated 05/27/2013 05:12 EDT

Family seek son, 30, missing for 2 years

The family of a 30-year-old Toronto man missing for two years has issued a new plea for information about his disappearance.

Stephen Lapowich was last seen on March 27, 2011, when he travelled to Puerto Rico. He hasn’t been seen since.

He had originally planned to travel to Costa Rica via Miami but made a last-minute change in plans.

The family held a news conference Wednesday offering a $30,000 reward for anyone who contacts police with information about the case that leads to finding Lapowich.

The family has also hired a private investigator to follow up on leads about his disappearance.

Gale Lapowich was at Wednesday’s news conference and spoke about the anguish of not knowing the whereabouts of a son she said is close to the family.

“Holidays, birthdays, family dinners … these are the times that are the hardest to get through,” she said.

“And late at night, that’s when my thoughts go to ‘where is he in this world? Is he safe?’ I try to be optimistic but I seesaw between that and despair, knowing the kind of person Stephen is.

“He’s so sensitive to family and other people’s needs, I can’t imagine him being anywhere in the world and not letting us know that he’s all right. This is not Stephen.”

Lapowich is described as white, 5-foot-9, 169 pounds, with a medium build, short brown hair and blue eyes. The family has also set up a Facebook page in an attempt to gather information.