06/19/2013 08:28 EDT | Updated 08/19/2013 05:12 EDT

Border agency warns of telephone scam, says it doesn't make calls

OTTAWA - The Canada Border Services Agency is warning of a possible telephone scam.

The CBSA says it has recently learned that people purporting to be employed at the agency's Border Information Service have been calling Canadians and requesting personal information and payment over the phone.

It says the CBSA BIS call centre is a free information service for general enquiries regarding CBSA programs and services.

The federal agency adds that the unit is not designed nor is it mandated to make phone calls requesting personal information or payment over the phone.

It says anyone receiving such calls should immediately contact the Canadian Anti-Fraud Centre toll free at 1-888-495-8501.