03/02/2014 07:05 EST | Updated 05/02/2014 05:59 EDT

B.C. family needs ticket to bring baby to Heritage Classic

Chemainus, B.C. couple Jon and Melissa Lampard says the NHL wouldn't allow them to bring their six-month-old baby Quinlan to the Heritage Classic without a ticket.

Jon Lampard's father bought the die-hard Canucks' fans eight tickets to the Heritage Classic for Christmas — enough for the whole family, except for Quinlan who usually goes to Canuck's games on his mother's lap without a ticket.

But the Heritage Classic is put on by the NHL and the rules are different, something Jon didn't realize until days ago when he read the fine print.

"We saw in there that everyone who comes in to the game regardless of age would have to pay full price for a ticket," he said. "It seems like a bit of a money grab for sure. There's no reason an infant, who can't sit by themselves, should be charged."

The Lampards contacted the N-H-L and received a vague e-mail.

"The safety of our fans is the NHL's highest priority," it said. "Since the first Winter Classic in 2008, our policies for outdoor games have been designed to deliver the best possible experience for all those in attendance."

Jon says the Canucks' front office was sympathetic but there was nothing it could do.