— Create a comprehensive police and mental health oversight body in the form of a standing inter-disciplinary committee.
— More proactively and comprehensively educate officers on mental health issues and available resources, including giving every officer a point of contact in the mental health system.
— Consider conducting a pilot project to assess the potential for expanding conducted energy weapon access within the force.
— Advocate for an interprovincial study of the medical effects of conducted energy weapon use.
— Issue body-worn cameras to all officers who may encounter people in crisis to ensure greater accountability and transparency.
— Consider whether officers would benefit from tools such as a quick reference checklist for dealing with those in crisis.
— Notify Mobile Crisis Intervention Team units — which pair a mental-health nurse with a specially trained officer — for every call involving a person in crisis, and consider expanding the role of the MCITs.
— Develop a pilot Crisis Intervention Team program to complement the Mobile Crisis Intervention Team program with the aim of providing a specialized response to those in crisis around the clock.
— Make it mandatory for new constables to complete a Mental Health First Aid course.
— When hiring, give preference to applicants who have engaged in significant community service, have been involved with the mental health community and have completed higher education.
— Place more emphasis on communication and de-escalation skills when training recruits.
— Develop an early intervention process for identifying behaviour by officers that may indicate a significant weakness in responding to mental health calls.
— Create incentives for officers to put mental health training into practice in situations involving people in crisis.
— Collaborate with researchers to develop a system for collecting and analysing data on the effectiveness of training related to people in crisis and its impact on actual encounters.
— Conduct a follow-up review in five years to assess the degree of success achieved in minimizing the use of lethal force in encounters between Toronto police and people in crisis.