10/15/2014 11:13 EDT | Updated 12/15/2014 05:59 EST

Quebec City obstetrician refused to deliver baby in hospital parking lot

A Quebec City hospital has launched an internal investigation to determine why an obstetrician did not help a woman deliver her baby in the hospital’s underground parking lot.

The expectant mother, who has not been identified by the hospital, was already in advanced labour by the time she and her husband pulled into the parking garage.

According to Pascale St-Pierre, the spokeswoman for Ste-Foy’s Centre Mère-Enfant Soleil, the hospital received a call from the woman a few minutes before she showed up.

The Centre Mère-Enfant Soleil is part of the Laval University Hospital network.

The nurses rushed down to greet her in the parking lot and, upon realizing there was no time to bring her to a delivery room, paged an obstetrician twice to perform the delivery.

The doctor refused twice.

Quebec Health Minister Gaétan Barrette said if it indeed happened that way, then it is "not acceptable."

St-Pierre said the doctor could have had an emergency on the floor that prevented him from attending to the pregnant woman.

“What we do now is an internal inquiry on what are the motives for the doctor to refuse the assistance needed by the nurses,” said St-Pierre.

She said the delivery went well, and that baby and mother are both fine.