12/11/2014 08:32 EST | Updated 02/10/2015 05:59 EST

How do you choose the best snow removal service?

Last winter, hundreds of Torontonians dished out thousands of dollars to snow removal companies that didn't deliver on the promises they made. 

So what should consumers be looking for when choosing a snow removal service? 

Watch the video report from the CBC's Shannon Martin above for advice from professionals, and perhaps you'll spend more time sipping hot chocolate in your onesie by the fire than shovelling your driveway this year.