12/20/2014 01:10 EST | Updated 02/19/2015 05:59 EST

Closure of Vancouver's Champlain Video marks end of an era

Vancouver's Champlain Video is closing after three decades in business serving the local community.

Video stores are almost gone, but there are still some that survive.

So who is still renting DVDs? 

Shane Foxman discovers that when customer service trumps convenience, there are still places where people will go to rent their videos.

Watch Citizen Shane's report:  Video stores: The end of an era

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