02/05/2015 01:05 EST | Updated 04/07/2015 05:59 EDT

BC Ferries stranded my son twice, says frustrated Megan Mansbridge

A mother from the Sunshine Coast wants BC Ferries to be forced to wait for the bus to arrive before cutting off tickets for it's sailings — especially for the last ferry of the night.

Megan Mansbridge's 14-year old son Fynn is passionate about fencing, and commutes to Richmond four times a week to train with the national fencing coach.

After a day of intense training, he gets on the bus set up to meet the last ferry at 9:15 p.m. PT.

Tickets for the sailing are cut off ten minutes before the sailing, but Mansbridge said twice the bus has pulled up to the terminal at 9:06, one minute after the cut off.

"The ticket sellers can see the bus pull up and that bus is meant to meet the time cut-off for that last sailing, but in two cases it didn't and he was refused a ticket for those sailings," she told The Early Edition's Rick Cluff.

"He's exhausted at that time. He just needs to get home."

The first time, Fynn was able to stay with Mansbridge's uncle who lives in Vancouver,

The second time it happened, her uncle wasn't available, so she called another family involved infencing she had met once at a tournament.

"It's a real imposition to call people up and say, 'Our son is stranded can you go pick him up at 10 o clock at night.' They did, bless them."

Mansbridge said she understands B.C. Ferries has a policy to ensure ferries run on time — but she said ferries are often delayed for other reasons, like the weather. She believes a small delay for the last ferry if the bus is late isn't too much to ask for.

"It's a public service, I think it's not unreasonable to expect that they'll work with the buses."

Mansbridge wrote to her MLA — the NDP's Nicholas Simons — who told her he'll take her concerns to Transportation Minister Todd Stone..

When contacted by the CBC, BC Ferries said it is looking in to the incidents.

To hear the full interview with Megan Mansbridge, click the audio labelled: 14-year-old stranded by BC Ferries.