03/17/2015 08:45 EDT | Updated 05/17/2015 05:12 EDT

Frozen pipes 'a nightmare' in Portage-du-Fort, councillor says

Some residents in the west Quebec village of Portage-du-Fort have been without running water for more than a month due to frozen pipes, and the municipality says it's been "a nightmare" of a problem to deal with.

About 15 to 20 homes have been affected in the community of 300, according to town councillor Bob Simpson.

The combination of a colder-than-usual winter, pipes not buried deep enough, a lack of equipment to thaw pipes and problem's with the town's water system all play factors, he said.

"Really, there's only so much we can do. It's common everywhere, all around this area pipes are frozen," Simpson told Ottawa Morning host Robyn Bresnahan on Tuesday.

"It's just a nightmare."

Some residents are boiling snow, and others are running garden hoses from buildings with water to buildings without it.

Simpson said the village's small tax base doesn't provide enough funding to completely overhaul the water system.

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