05/27/2015 02:41 EDT | Updated 05/27/2016 05:59 EDT

Apple offers fix for bug that causes iPhone to shut off if certain message received

Apple says it will soon offer a software update for its latest operating system after reports that iPhones would spontaneously turn themselves off if they receive a text message with a certain string of words and symbols.

This week, social media erupted with reports from iPhone users that their phones would turn off after receiving a text, which has two English words followed by a string of characters.

The bug doesn't appear to do any long-term damage, but rather causes the phone to turn itself off. Media reports suggest it is caused by a glitch in the way iOS interprets certain types of text. The problem does not appear to be Apple-specific — after multiple attempts, CBC managed to successfully shut down an Apple device by sending the text from an Android phone.

A statement from Apple on Wednesday confirms that the company is working on a software update to fix an unnamed vulnerability in its messaging app.

"We are aware of an iMessage issue caused by a specific series of unicode characters and we will make a fix available in a software update," Apple said.