07/10/2015 08:23 EDT | Updated 07/10/2016 05:59 EDT

Uber Canada says it will pay its drivers' tickets

Uber has assured its drivers that it will pay for any bylaw tickets they receive.

In an email sent to its drivers Thursday, the ride-share company wrote, "Until new regulations are written, there may be a few cases of ticketing for non-criminal bylaw infractions (with no demerit points or record).

"If you receive a bylaw ticket for driving on the Uber platform, please email us and we will take care of it." 

Earlier this month, Mayor John Tory said council will work to change its bylaws governing the taxi industry to enable cab companies to be more competitive with Uber and services like it. City staff is expected to provide council with new regulatory options in September.

Uber spokeswoman Susie Heath told CBC News that "in instances of enforcement, we will always stand behind the hardworking community of driver partners in Toronto and support them fully.

"We don't believe that the burden of enforcement of outdated regulations should fall on individual drivers," Heath said.