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New Brunswick expands 911 service to allow texting for hearing impaired

FREDERICTON — The New Brunswick government is expanding its 911 service to allow texting for people with hearing and speech impairments.

Public Safety Minister Stephen Horsman says it should make it more efficient for the hearing impaired to communicate with 911.

He says people who are eligible to use the T911 service need to register with their cellphone service provider.

When they call 911 on their cellphone, the operator will receive an prompt to start a text message conversation.

Lynn LeBlanc of Saint John and South-East Deaf and Hard of Hearing Services Inc. says the service is a major step forward for the deaf and hard of hearing.

The T911 service is only for people with impairments.

The Canadian Press

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