01/13/2016 03:41 EST | Updated 01/21/2016 05:01 EST

Lip Balm Brand EOS Sued For Allegedly Causing Blisters And Rashes

You may want to be careful before picking up another EOS lip balm at the drugstore.

The makers behind the celebrity-endorsed, cult-fave egg-shaped lip balm are currently being sued by several customers who have had bad reactions, according to TMZ.

Consumer Rachael Cronin has brought a class action lawsuit against the brand, alleging that use of the lip balm led to "severe rashes, bleeding, blistering, cracking and loss of pigmentation" on her lips. (If you want to see the graphic photos to back these claims up, click here.)

According to the lawsuit, Cronin says her lips "felt like sandpaper" within hours of applying her balm, so she decided to re-apply. This, she says, resulted in her lips cracking, flaking and bleeding and creating blisters and rashes which lasted 10 days. Cronin says she shared her story and photos on Facebook, which "set off a frenzy of responses from other individuals who shared the identical experience with EOS."

Previous complaints about rashes and mold on the product have arisen over the years, with no real response from the brand. Customers have even taken to EOS' official Facebook page to express their concerns:

I really liked your lip balm, until I got to the middle of mine and found the bottom was full of mold. I thought there...

Posted by Carla Clausen on Saturday, February 16, 2013

So far, EOS has yet to say anything on the matter.

UPDATE: EOS has released the following official response:

"We firmly believe this lawsuit is without merit. Our products are made with the highest quality ingredients and meet or exceed all safety and quality standards set out by our industry and validated by rigorous testing conducted by an independent lab. The health and well-being of our customers is our top priority and millions of satisfied customers use our products every day, many of whom take the time to share their experiences with us."

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