<strong>Kathleen Finlay</strong> is founder and CEO of <a href="http://www.patientprotection.healthcare" rel="nofollow">The Center for Patient Protection,</a> a champion of safer, more transparent and compassionate care for patients and families. <br> <br> Previously involved in public policy and capital markets regulation, Kathleen's career took a sudden and unexpected turn following the six-month hospitalization of her elderly mother. It was an experience that made Kathleen determined to play a role in changing a system that is too often lacking in transparency and accountability and leaves too many patients and families injured and devastated by the emotional harm of medical errors. Today she is recognized as a leading voice for patients and families in the campaign to reduce medical errors, and for the significant benefits and cost savings that safer care and reduced incidents of emotional harm can produce. <br> <br> Kathleen is founder of the <a href="http://www.ZeroNowCampaign.com" rel="nofollow">Zero Now Campaign</a> to fight sexual misconduct in the workplace and restore career opportunities to its survivors. She is a frequent commentator in the media. She can be reached at <a href="mailto:firstname.lastname@example.org" rel="nofollow">email@example.com.</a>
We have no way of measuring which federal entities are actually practicing a zero-tolerance policy when it comes to sexual misconduct
Among our largest employers, governments must set the right tone — a zero-tolerance tone — for sexual misconduct.
02/09/2018 14:44 EST
Canadians who experience medical harm at the hands of the health-care system they pay for are often chagrined to learn that, if they pursue their legal remedies in court, they are also footing the bill to defend the very physicians they claim have harmed them. Now it seems that Canadian taxpayers have been victimized by this system, too.
06/19/2017 03:47 EDT
A recent Canadian study for all provinces except Quebec reported that one in 18 hospitalized patients experienced avoidable
02/27/2017 02:29 EST
Health-care cultures that will not acknowledge or admit to medical errors, and therefore fail to learn from them, or permit expressions of resentment and disrespect by care teams (and administrators) to patients and families seeking information are the very antithesis of what patients need and what a caring society should accept.
09/21/2016 11:08 EDT
You expect that casinos are going to be slanted in favour of the house. But you don't imagine those kind of odds when it comes to complaints about hospitals and health-care providers that may have caused avoidable medical or emotional harm.
11/20/2015 11:23 EST
While our hospitals save lives every day, they are also the third leading cause of avoidable death every year. In Canada, medical errors and hospital-acquired infections claim between 30,000 and 60,000 lives annually. Thousands more are injured. But to the public, these incidents are largely invisible.
10/24/2015 08:39 EDT
The sense of disrespect many encounter in their efforts to protect a hospitalized loved one is often compounded by the emotional trauma that comes later with a feeling of abandonment in a sea of unanswered questions.
10/08/2015 06:24 EDT
A recent report from one of the most respected medical authorities in the world, is yet another jolting reminder that reducing harm to patients and families remains one of the foremost challenges facing our healthcare systems.
10/01/2015 08:30 EDT
My experience is that patients and families who have been harmed by medical errors in the hospital setting have a lot to offer about what needs to be done to make the system safer. Many are especially articulate about the emotional harm their experience caused.
09/23/2015 08:30 EDT
In Canada, it's not clear to what extent inpatient suicides, or unsuccessful attempts that lead to disability, are considered "never events" by healthcare decision makers, or who is keeping track of them for that matter. The fact is there is a wall of secrecy that surrounds hospital suicide and attempts at self-harm in Canada.
09/15/2015 12:17 EDT
A new Canadian study shows that age is a critical factor in the kind of treatment patients receive. According to the research, which involved patients with traumatic spinal cord injuries, "patients over 70 years of age experienced considerable delays between admission and surgery."
07/07/2015 05:37 EDT
Visit any major city in North America and you will quickly discover the link between cash and name recognition in healthcare. Some rich person gives a few million to an urban hospital and their name goes up on a wing. Recently, a generous $3 million donation to Toronto's Mount Sinai Hospital was celebrated in a full-page advertisement in Canada's national newspape
06/24/2015 12:30 EDT
the Canadian Medical Protective Association says it is "valued as an essential component of the Canadian healthcare system." But for patients who have experienced injury at the hands of a doctor, this organization looks more like the Darth Vader of the medico-legal system.
06/11/2015 05:36 EDT
In the U.S., the Center for Patient Protection recently reviewed the data top hospital rating organizations provide about hospital safety performance. They cover the smallest community hospitals right up to the biggest teaching facilities, in a format where access to the information is quick and user-friendly. You won't find similar information anywhere in Canada.
05/28/2015 05:33 EDT
A government agency in Ontario has called for nursing homes in that province to re-evaluate their use of antipsychotic medications like quetiapine (marketed under the brand name Seroquel). What is missing from these studies and investigations, however, is what is happening with these drugs in hospitals. I learned about Seroquel, like so many patients and families have, the hard way.
05/20/2015 05:25 EDT
As consumers, we've long insisted on having access to information about the products we buy -- whether they're automobiles or coffee makers. The same transparency pressures are now overtaking the healthcare sector. Except in Canada.
05/13/2015 12:55 EDT
When patients cannot be fully engaged with their care and the decisions being made, that responsibility becomes the family's. There is no more precious gift you can give your mom or dad than the gift of hospital safety. My mother's doctors repeatedly warned that her demise was imminent. Without a vigilant family, it would have been.
05/08/2015 08:31 EDT
This will be my mother's fifth Christmas since her life-altering injury and a hospitalization that produced a cascade of incidents and a record number of medical errors that left her many times at death's door.
12/23/2014 12:17 EST
Patient Protection Canada has heard from families across the country and beyond about their horrible hospital experiences. Almost none ever received an apology. That cold, hard reality is backed up by my own experience involving the lengthy hospitalization of my elderly mother a few years ago. Despite raising a number of questions and concerns about these and other matters, and never even hinting at legal action, no apology was ever forthcoming from this major hospital.
12/20/2014 02:56 EST
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