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Monique Caissie

Speaker, Facilitator, Consultant and Author of upcoming book: Leader's Don't Hide * http://moniquecaissie.com/

Discover how to go from conflict to collaboration - even with people who "drive you crazy". As a trained facilitator and a natural speaker, Monique Caissie draws from 30 years of crisis intervention work to empower people to improve their professional relationships and get better results while feeling more head, respected and happier.
She is an Accredited Trainer for DISC as a Human Behavior Consultant and a Certified NLP Professional Coach. Check out her website at http://moniquecaissie.com/ and be sure to grab her Free Results Accelerator Cheat Sheet on How to Ask For What You Want. http://bit.ly/2askpage
Talking About Suicide At Work Shouldn't Be

Talking About Suicide At Work Shouldn't Be Taboo

Having worked in suicide prevention, I know that making suicide and suicide ideation taboo plays a part in suicide statistics. Just like Mental Illness has been coming out of the closet in the last few years, suicides can be prevented when it is destigmatized and talked about. We have anti-bullying legislation talk about workplace harassment. But suicide or suicide ideation and mental illness are too often off the table.
09/14/2016 07:20 EDT
The Danger Of Jargon: How To Engage Clients'

The Danger Of Jargon: How To Engage Clients' Trust

Do we talk over people's heads sometimes to get the upper hand? We've all heard the saying "bulls**t baffles brains". That saying may come to mind when we think about our dealings with fast talking salespeople.
08/19/2016 08:35 EDT
Is That

Is That "Your" Problem?

Our egos, especially when we are feeling insecure in a new undertaking, can sabotage us. This can be exhausting if we are unaware that we are reacting to fear. Stepping back and taking stock of why we are reacting is a healthy first step. Then we need to implement some leadership habits.
08/12/2016 09:25 EDT
27 Signs You May Be A Doormat At

27 Signs You May Be A Doormat At Work

You are successful. People look to you to solve their problems. You love it! You've worked hard to get where you are. It's not just what you do that's great; it's also the type of person you try to be, every day. Then, someone comes along who undermines you, makes confusing passive-aggressive comments or just plain avoids responsibility. They break promises and have all types of excuses.
07/29/2016 02:11 EDT
How To Handle Being Unfairly Criticized By Your

How To Handle Being Unfairly Criticized By Your Boss

It is hard enough to stay calm, cool and collected when being criticized, but when it happens in front of our colleagues, and when we are "sure" it's groundless, we absolutely have to contain our baser instincts. We may not want to draw attention to ourselves, or worse, we want to avoid throwing gas on the fire.
06/30/2016 03:39 EDT
All The Reasons Your Boss Will Never Admit They Are

All The Reasons Your Boss Will Never Admit They Are Wrong

Wouldn't it be great if when people were wrong, they could just 'fess up, apologize and take different actions to move forward? Just imagine the increased opportunities of positive and productive workplaces. Call me a dreamer! Unfortunately, egos get in the way and fear stops us from acting on our healthier options.
06/23/2016 03:01 EDT
Can Being Too Honest Shoot You In The

Can Being Too Honest Shoot You In The Foot?

Do you know people who shoot themselves in the foot with this "truth vigilantism"? Are there people you work with who don't have a good filter and say things that are unnecessary, self destructive or harmful to the team? How do you give them corrective feedback to stop listening to their anxious judge?
06/06/2016 01:42 EDT
Rude Or Not Rude? That Is The

Rude Or Not Rude? That Is The Question

Here's the deal: we can't make everybody happy. Sometimes conversations we need to have will make other people unhappy. Sometimes we will not be able to make them feel heard in the time allotted.
05/25/2016 10:23 EDT
3 Compelling Reasons Why It's Not Working

3 Compelling Reasons Why It's Not Working Anymore

Lately, my schedule has had a huge to-do list every day. I move from one task to the next with barely time to plan ahead. I thought I'd share three slightly embarrassing wake up calls that made me realize that it's time to slow down and do things differently.
05/02/2016 05:49 EDT
5 Tools That Helped Me Survive A Workplace

5 Tools That Helped Me Survive A Workplace Bully

Having worked in mental health, I've seen the other kinds of scars. Unfortunately, I've also been victim to them myself. Years ago, I worked at a children's charity. The executive director (ED) verbally abused staff. The first time I heard her scream, I thought she was injured and ran into her office. I was shocked when I realized screaming was her way of asking for a file.
04/13/2016 03:09 EDT
5 Compelling Reasons To Leave Your Horrible

5 Compelling Reasons To Leave Your Horrible Boss

You do have a choice. You may have to take a financial hit to put yourself in a better long-term situation. This happens to people all the time and resilience comes from taking action with a longer more practical viewpoint.
04/06/2016 01:44 EDT
5 Things First Nations Want In

5 Things First Nations Want In Canada

The way we have treated aboriginals in Canada is our great shame. This week confirmed to me that they are collectively more forgiving and forward thinking than our previous governments' racist policies. I am not new to these stories. While working in youth protection, I saw the pain in families torn apart by the legacy of residential schools. A little known fact about the residential schools is that when they were built, these were the only schools in Canada that included a cemetery to bury the children that would die. This is our legacy.
02/22/2016 12:45 EST
3 Proven Practices To Counteract Second-Hand

3 Proven Practices To Counteract Second-Hand Negativity

Unfortunately, unlike second-hand smoke, we cannot legislate against second-hand negativity. First of all, anyone of us we can be "that negative person" at different times. It is actually a natural default to go negative; to assume the worst.
02/16/2016 05:09 EST
Managing Their

Managing Their Expectations

I was consulting for a luxury car dealership not knowing what to expect. I'm one of those people who think "just get me from
01/15/2016 06:12 EST
Embarrassment Almost Cost Me My

Embarrassment Almost Cost Me My Life

I hug an acquaintance, start catching up and then I start coughing. I take a sip of my wine but the mucus in my throat seems to get thicker. Cough. Cough. Wheeze. Cough. Some people are looking at me. Oh, how embarrassing. Deciding to catch my breath privately, I leave and head down the hall looking for a ladies' room while digging for my asthma puffer. Hmm, there's a distinct wheeze. It's OK. One good inhalation of this puffer is all I ever need. Uh oh. There's a problem. I can't inhale now.
12/24/2015 09:51 EST
How Leaders Can Improve Teamwork And Build

How Leaders Can Improve Teamwork And Build Trust

The most influential element for good teamwork is trust. When trust goes up, fear goes down; and vice versa. When people work and play nice together, it means that there is high trust in the group.
11/12/2015 05:20 EST
3 Secrets to Managing a Boss Who

3 Secrets to Managing a Boss Who Yells

Larry shouted at me for a file. He was neither polite nor was his volume appropriate. I calmly and deliberately brought him the wrong file. He had a temper tantrum. Yup, just like a three-year-old. I let him rage and when he stopped for a breath, I calmly and firmly said, "I cannot hear what you need when you scream at me like that."
10/19/2015 01:10 EDT