As someone who trains Boomers and Gen X'ers to life coach teens and young adults, I often find that the best examples to explain my work to those wanting to know the secrets of working with Millennials, comes from my own personal practice life coaching teens and young adults. Today's topic is: Parents and Millennials -from Miscommunication to Co-creation or How to I Learned to Stop Screaming.
Although most people seeking help in life coaching for troubled teens and young adults are usually dealing with school failures, social anxiety, depression, pot or video game addiction (or both), it doesn't take long until the other shoe drops. Parents and young adults with an equal and well earned disdain for each other. Its not that they don't love each other, there are just too many war wounds to be ignored. What do we end up with? Each side shouting their "truths" across the room while neither side truly hears the other.
Want to get your child to not do something?
Tell them you think it's important!
Want to get a parent to nix an idea?
Have their child tell them that they think it's a great idea!
How did it come to this?
How do we change it?
(You know what I am going to say... don't you?)
Change comes from outside the family unit... through a professional Mentor/Life Coach.
Here are the tried and true steps I use on a regular basis and that the Mentors I train find immensely helpful (as do the families).
The 7 Steps to Transforming Miscommunication into Co-creation.
Step 1: Parent identifies issues: school issues, home issues, personal mental health issues (anxiety included). This is our first consultation either by phone or Skype.
Step 2: Mentor meets with client (the client is the young adult) and establishes goals, the challenges to those goals and the first sign-posts of success. This usually occurs in the first one hour Skype session, the only time it doesn't is when clients come to me as the sky is falling (read that as massive school failures that can no longer be ignored). We deal with putting out fires first and the on to the Goals; Challenges and Sign-Posts of Success. Skype is the best way to reach Millennials (vs in person therapy) as you are doing positive, healthy work with them in the place they tend to get messed up the most; their internet portal.
Step 3: Parents are freed from having to play "cop". You get to let go of the head-butting, enjoy each other and email your Mentor the "issues" that keep coming up. Mentor and client look at each issue, and learn how to put them in perspective, how to communicate and advocate for themselves and how to understand the "other's" perspective.
Step 4: Poop hits the fan. Both sides knew the calm would be short-lived. Something happens. The parents blame their child. The client isn't responding to what they are saying but just yells back at the same decibel level: "Call Ken! Call Ken!" That p**ses off the parent even more (really not how I suggested to use the Mentor-in-the-middle get-out-of-jail-free card at all). The Mentor gets the client to hear the parents. The parents get to not want everything that has never been done to be done RIGHT NOW!!!! We all agree on a reasonable incremental way forward that makes sure everyone is heard. Fan de-pooped.
Step 5: The parent confession: This is where I usually get a call or email from one parent thanking me and then calling themselves an awful parent. This is where I tell them the real truth: "You are a great parent! An awful parent gives up, doesn't care or doesn't notice. You are a parent who needs support from a Mentor to help you with a child who doesn't respond to whatever worked when you were parented by your parent. That to me is not only a good parent but a wise parent.
Step 6: The client confession: The Mentors that are now working with clients through us are always amazed that our clients often share their truths about their short-comings and their frustrations in now knowing how to get out of those problems. That is why the system is based on empowering young people and not focusing on the failures. Next.. Client and Mentor go back to work. Parents send emails and the Client/Mentor team incorporate their home issues with the goals the client wanted to focus on. It works. Things get better. The client starts to succeed at school, at their personal issues, and at communicating.
Step 7: A new way of communication is created for clients and parents. "Open Listening". First the Mentor trains the client in the system. We practice on friends or family members willing to try new things. Finally we show the family how to use it during confrontations. Would you like to know how open listening works? Stay tuned or put a comment here and Ken will answer.
What is co-creation? It's where both sides share their concerns, each side listens with an open heart to the other and together the create a new way forward. As missteps happen, both sides communicate, evaluate and recalibrate.
Interested in mentoring Millennials? Check out www.MentorsProfessionalWorkshop.com
Know a Millennial in need of mentoring? Check out www.MentoringYoungAdults.com
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