Canadians and Americans agree on one thing: Airlines suck.
No passengers were hurt.
"This strikes me as an an attempt to shield airlines from complaints ..."
Federal investigators say the crew didn't notice wind had pushed the jet off its flight path.
Brandon Michael Courneyea allegedly lunged for a rear door and began pulling the lever.
Air Canada took a month to respond.
Customers will be able to carry over Aeroplan points to the new plan.
Overall, airline customer satisfaction is on the rise.
WestJet does it again.
“He was really scared... He kept saying ‘is everything going to be OK?’’’