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sorry

Canada has a well-deserved reputation as one of the friendliest, most polite countries in the world, and you don't have to look far to see why. Yes, we say "I'm sorry" a lot, but we actually say "Thank you" a lot more -- almost twice as often as "I'm sorry," in fact.
We're human, even at work. Which means that every now and again we're going to screw up. When that happens (and it will) apologize and do better next time. Not sure how to stumble through an apology at work? (Because... um, hello, awkward!) Here's how to get it right.
I think some of the best management tools are board games. If you've participated in experiential training programs, you'll know that most are built around games. Why not take advantage of ones that we already know and love and save the consultants fee?
This one is a bestseller In conclusion: And Canadian crime They're even apologetic about the apologies And Canadian graffiti
Try as we may, none of us are perfect. We come with flaws and shortcomings I like to refer to as our character. We may like to present ourselves in a fashion that masks our true character, but with time the truth is always revealed. So, why not embrace our character, instead of hiding from it?