We're human, even at work. Which means that every now and again we're going to screw up. When that happens (and it will) apologize and do better next time. Not sure how to stumble through an apology at work? (Because... um, hello, awkward!) Here's how to get it right.
It's like something out of a bad dream. You're in the middle of a typical day at the office, feeling like your usual confident